2003 Smeal Aerial problems, complaints & recalls
Safety recalls (1)
Equipment 2016-12-09 · campaign 16V887000 · 216 vehicles
Defect: Smeal Fire Apparatus Co., Inc. (Smeal) is recalling certain model year 1997-2016 Rear Mount Aerial Platform Apparatus emergency vehicles manufactured January 1, 1997, to November 30, 2016. The affected vehicles are equipped with a movable ladder access guardrail that may bend or break under heavy loads.
Risk: A guardrail that bends or breaks under load can increase the risk of injury.
Fix: Smeal will notify owners, and dealers will add a support to the opposite side of the guardrail, free of charge. The recall began on January 11, 2017. Owners may contact Smeal customer service at 1-877-415-8628.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2023-08-04 · TSB23-990-001 · Service Bulletin/Repair Instructions
this service bulletin is about potential for a crack or broken fasteners of the rearward pump transmision mounts and provides instructions on installing improved pump transmission mounting plates and gussets.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.