2004 Honda Pilot problems, complaints & recalls
Most-reported problem areas: Power Train (89) · Seats (74) · Air Bags (65)
🧭 Reliability snapshot
Compared against other Honda Pilot model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
410 NHTSA complaints that reported an odometer reading.
Safety recalls (10)
Air Bags:frontal:driver Side:inflator Module 2019-06-27 · campaign 19V499000 · 3,947 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term e
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Air Bags:frontal:passenger Side:inflator Module 2019-06-27 · campaign 19V501000 · 1,657,752 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Air Bags:frontal:driver Side:inflator Module 2019-03-06 · campaign 19V182000 · 1,101,534 vehicles
Defect: Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator
Risk: An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Air Bags:frontal:passenger Side:inflator Module 2018-04-26 · campaign 18V268000 · 1,335 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
Risk: An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Fix: Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Air Bags:frontal:passenger Side:inflator Module 2016-05-23 · campaign 16V344000 · 1,790,894 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain model year 2003-2006 Acura MDX, 2005-2011 Acura RL, 2005-2006 Honda CR-V, 2003-2011 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2011 Ridgeline vehicles originally sold, or that have ever been registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A."
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began June 27, 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KA0, KA1, KA2, and KA3.
Air Bags:frontal:driver Side:inflator Module 2015-05-28 · campaign 15V320000 · 6,281,043 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or a
Air Bags 2014-11-04 · campaign 14V700000 · 0 vehicles
Defect: American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto
Risk: In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Air Bags 2014-06-20 · campaign 14V353000 · 133,207 vehicles
Defect: American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Electrical System:ignition:switch 2012-12-11 · campaign 12V573000 · 807,161 vehicles
Defect: Honda is recalling certain model year 2003 and 2004 Pilot and Odyssey and 2003 through 2006 Acura MDX passenger vehicles manufactured from November 26, 2001, through August 30, 2006. The interlock lever of the ignition switch may deform, which can allow the interlock function of a vehicle with an automatic transmission to be defeated.
Risk: Removal of the ignition key when the gear selector of a vehicle with an automatic transmission has not been shifted to the park position can allow the vehicle to roll away, increasing the risk of a crash.
Fix: Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated shift interlock lever and, if necessary, replace any necessary part of the ignition switch, free of charge. The recall began on February 22, 2013. Owners may contact Honda at 1-800-999-1009.
Exterior Lighting:headlights:switch 2012-03-30 · campaign 12V136000 · 1,375,217 vehicles
Defect: HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEIN
Risk: IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
Fix: HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Service bulletins (235)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Air Bags 2026-06-30 · A18-051 · Service Bulletin/Repair Instructions
service bulletin - warranty extension: customer support program for front passenger's airbag inflator.
Structure 2022-03-08 · A21-019 · Service Bulletin/Repair Instructions
service bulletin - corrosion of the frame rail that supports the rear subframe may occur on some vehicles that are commonly driven in harsh environments. the subframe mounts may pull away from the body of the vehicle (see images below), but extensive testing has concluded that vehicle stability will
Power Train 2021-05-28 · A21-054 · Service Bulletin/Repair Instructions
service bulletin - case v. american honda motor co., inc., case no. bc 424169 (third clutch transmission settlement - $25 credit vouchers).
Equipment:appliance:air Conditioner 2021-01-23 · A07-030 · Service Bulletin/Repair Instructions
"service bulletin - there are several a/c leak detection tools available. -refrigerant gas leak detector -ultrasonic leak detector -leak dye"
Air Bags 2020-03-10 · A20-014 · Service Bulletin/Repair Instructions
service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. american honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
Air Bags 2020-03-10 · A20-009 · Service Bulletin/Repair Instructions
service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. american honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement driver's airbag inflator only.
Showing the 6 most recent of 235 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-08-07 · Electrical System:instrument Panel:speedometer/Odometer · 337,000 mi“odometer fraud. the contact purchased a 2004 honda pilot. the contact stated that at the time of purchase, the odometer mileage reading was 160,000. after obtaining a carfax report it was discovered that the previous mileage was 337,000. the contact also indicated that the instrument cluster had been replaced and the air bag and check engine warnin…”
2025-08-07 · Suspension“honda sold america cars that they knew were rusted less than five years and they still letting people drive these cars that are rusted at the bottom…”
2025-06-01 · Wheels · 💥 crash“the steering became extremely loose over time on my honda pilot posing significant safety concerns because of it. the tires adamantly follow all the divets, lines, grooves, and bumps in the road causing me to lose control of the vehicle very easily in poor driving conditions. this is especially exaggerated during inclement weather such as snow or r…”
2025-05-08 · Electrical System:instrument Panel:speedometer/Odometer“odometer fraud. the contact purchased a 2004 honda pilot. the contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. the vehicle was a private sale. at the time of purchase september 2024, the vehicle mileage was 139,020. the contact stated that after a mechanic had informed the contact…”
2025-03-10 · Unknown Or Other“when i took my car for tire installation at walmart on [xxx] , the technician declined to install the tires, he stated "your vehicle is unsafe to lift up for tire installation because of rust". i was on my driving it to a body shop when something snapped near the right rear tire after i hit pot holes. i felt it was unsafe to continue i decided to …”
2024-02-27 · Electrical System:ignition“the contact owns a 2004 honda pilot. the contact stated that while attempting to start the vehicle, the ignition briefly failed to turn. no warning lights were illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was unkno…”
2024-01-25 · Seat Belts:front:retractor · 125,000 mi“the contact owns a 2004 honda pilot. the contact stated while the vehicle was parked, the contact entered the vehicle and the front passenger attempted to secure the seat belt however, the seat belt failed to retract. the local dealer was contacted, but the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the f…”
2024-01-06 · Seats“i heard a loud pop come from under my driver's seat and the seat started rocking backwards. i got out of my car and checked underneath the seat. the front-left bracket securing the seat to the seat frame had completely sheared in half and the seat was no longer securely attached to the seat frame. this is a significant safety issue. when the ca…”
2023-09-06 · Air Bags“air bag warning light is activated. i took my 2004 honda pilot with california license plate number [xxx] to the honda dealership in hemet california on december 14 2022 to check the air bag system. i was told there was a $100.00 diagnostic fee because the repair is not covered under the airbag recall program. my vehicle is 20 years old and i'm wo…”
2023-08-25 · Power Train“transmission locks up when vehicle has been driven for a short time…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.