2004 Newmar Mountain Aire problems, complaints & recalls
Most-reported problem areas: Service Brakes, Hydraulic:foundation Components:disc:rotor (2) · Service Brakes, Hydraulic (2) · Service Brakes, Hydraulic:power Assist:hydraulic (1)
Safety recalls (3)
Equipment 2017-12-15 · campaign 17V809000 · 34,699 vehicles
Defect: Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve a
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Steering 2015-12-09 · campaign 15V829000 · 1,920 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain model year 1997-2005 Dutch Star and Mountain Aire, 1998-1999 London Aire, 2004 Essex and 1997-1998 Kountry Aire motorhomes. The affected vehicles have a steering gear mounting bracket that may crack, causing a loss of steering ability.
Risk: A loss of steering increases the risk of a crash.
Fix: Newmar will notify owners, and Spartan dealers will replace the steering gear mounting brackets, free of charge. The recall began on January 4, 2016. Owners may contact Newmar customer service at 1-800-731-8300 or Spartan customer service at 1-800-543-4277. Newmar's number for this recall is 15V 633.
Equipment 2010-09-22 · campaign 10V434000 · 435 vehicles
Defect: NEWMAR IS RECALLING CERTAIN RECREATIONAL TRAILERS EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Risk: AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Fix: NEWMAR IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON APRIL 6, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
Service bulletins (7)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2017-09-28 · PIB 494 · Service Bulletin/Repair Instructions
if the coach's hwh leveling system has intermittent issues when operating, check for corrosion or loose mounting bolts. torque the mounting bolts (if needed) to 30 ft. pounds. a ground cable may also be installed to improve the overall grounding of the hwh pump assembly.
Steering 2016-01-11 · TSB 439 · Service Bulletin/Repair Instructions
newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motor homes built on spartan chassis. this recall is the result of information provided to newmar by spartan motors. nhtsa # 15v 829 tc # 2015-587 the steering gear mounting bracket may crack and break,
Suspension 2012-11-02 · TSB-396 · Service Bulletin/Repair Instructions
newmar corp.: on some manufactured chassis, the ratio valve control port diaphragms, air is escaping and there may exist a potential defect. models 2004-2012 king aire, mountain aire, essex. *pe
Seat Belts 2010-04-30 · TSB-372 · Service Bulletin/Repair Instructions
newmar corp.: failed amsafe seat belts being returned to newmar for warranty coverage. please note that when changing out warranty amsafe seat belts, both harness strap with clip and buckle portion will need to be returned. all motorized models and all model years are included. *pe
Equipment:recreational Vehicle/Trailer 2008-06-04 · 344 · Service Bulletin/Repair Instructions
newmar corporation: all motorized equipped with norcold refer. change cooling unit heating element vendors; there is a new style electric heating element that must be used in certain new cooling units. *pe
Equipment 2008-06-02 · 343 · Service Bulletin/Repair Instructions
newmar corporation: all motorized rv. a thermal limit switch is added to certain 1200 lr, 1200 lrim, and 1201 lrim refrigerators to prevent possible excess or overheating conditions in the heater area of the cooling unit to exceed a certain level. *pe
Showing the 6 most recent of 7 bulletins. Search all of them free at nhtsa.gov.
What owners report
2017-05-03 · Unknown Or Other · 17,969 mi“in the spring of 2016, we had taken a trip from home to lake wright-patman about 80 miles away. upon arriving at our camping space, we noticed the top of the windshields were bulging out from the roof. we covered the roof and top of the windshields with a tarp to prevent rain from coming into the bus. we contacted newmar's customer support via e…”
2010-09-22 · Service Brakes, Hydraulic · 20,242 mi“tl* the contact owns a 2004 newmar mountain aire on a w22 workhorse chassis. the contact stated while driving 60 mph the abs light came on and the brakes began to malfunction causing the vehicle to have shorter stopping distance. the contact called the manufacturer regarding the brakes and they informed the contact to take the vehicle to a local…”
2010-03-31 · Service Brakes, Hydraulic:foundation Components:disc:rotor · 20,000 mi“tl* the contact owns a 2004 newmar mountain aire rv. the contact had taken the vehicle to an authorized dealer for a routine maintenance. the technician observed during the inspection that all four rotors exhibited cracks. the rotors were replaced. the brakes locked up causing the vehicle to smoke which remained stationary so that it could cool dow…”
2009-03-11 · Service Brakes, Hydraulic:foundation Components · 29,862 mi“tl*the contact owns a 2004 newmar mountain aire rv. the contact took the vehicle to a dealer for routine inspection and was informed that the brake rotors, calipers, and hubs failed abnormally and needed to be replaced. a representative stated that the vehicle's production year was excluded from the recall; therefore, they would not assume any re…”
2008-04-27 · Service Brakes, Hydraulic · 39,360 mi“motorhome in for front end alignment at 39k miles and found all four of my brake rotor had severe cracks, some completely through the rotor. all brake components on all wheels required replacement, rotors, calipers, pads etc. *tr…”
2008-04-21 · Service Brakes, Hydraulic:power Assist:hydraulic · 25,124 mi“failure of workhorse custom chassis hydro max (redundant brake system) due to blown brake light fuse. the power assist for the braking system is run off the power steering pump and should you lose the serpentine belt or the engine shuts down there is a redundant electric motor to provide power assist tot the brakes. but, should you lose both you ha…”
2007-08-15 · Service Brakes, Hydraulic:foundation Components:disc:rotor · 31,703 mi“tl*the contact owns a 2004 newmar mountain aire, model number 3778. when the contact took her vehicle in for scheduled maintenance, the dealer stated that all four rotors were cracked on the outside. the dealer stated that the failures were caused by heat. the technician stated that they have never seen rotor failure of this magnitude and could …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.