2008 Collins Mid Bus Super Guide problems, complaints & recalls

Defect: Collins Bus Corporation (Collins) is recalling certain model year 2006-2014 Collins and Mid Bus Super Bantam, Grand Bantam, Super Guide, Grand Guide, DE416WR, DH416WR, and DE516WR school buses manufactured January 1, 2006, to June 16, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Fix: Collins will notify owners, and dealers will install a supplemental platform support bumper kit. Any platform that has already started cracking will be replaced, free of charge. The began on December 15, 2014. Owners may contact Collins customer service at 1-800-533-1850 or Ricon customer service at 1-800-322-2884.

Defect: COLLINS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2010 GRAND BANTAM, SUPER BANTAM, MID BUS GRAND GUIDE, AND MID BUS SUPER GUIDE SCHOOL BUSES MANUFACTURED FROM FEBRUARY 21, 2008, THROUGH SEPTEMBER 21, 2010, EQUIPPED WITH BRAUN CENTURY-2 WHEELCHAIR LIFTS. OVER TIME, AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED.

Risk: A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIR’S OCCUPANT COULD FALL AND SUSTAIN INJURY.

Fix: COLLINS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY AUTHORIZED BRAUN DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 22, 2012. OWNERS MAY CONTACT THE BRAUN CUSTOMER EXPERIENCE GROUP AT 1-800-488-0359 OR COLLINS BUS CUSTOMER SERVICE AT 1-800-533-1850 EXT. 424.