2009 Collins Mid Bus Super Guide problems, complaints & recalls

Defect: Collins Bus Corporation (Collins) is recalling certain model year 2006-2014 Collins and Mid Bus Super Bantam, Grand Bantam, Super Guide, Grand Guide, DE416WR, DH416WR, and DE516WR school buses manufactured January 1, 2006, to June 16, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Fix: Collins will notify owners, and dealers will install a supplemental platform support bumper kit. Any platform that has already started cracking will be replaced, free of charge. The began on December 15, 2014. Owners may contact Collins customer service at 1-800-533-1850 or Ricon customer service at 1-800-322-2884.

Defect: Collins Bus Corporation (Collins) is recalling certain model year 2009-2010 Bantam, Super Bantam, Grand Bantam, Mid Bus Guide, Super Guide, and Grand Guide school buses manufactured September 2009 through April 2010, and equipped with A&M Systems-brand electric door actuators. Voltage spikes may damage electrical components and electrical circuits, causing the circuit board to develop high resistance.

Risk: High resistance may cause the board to overheat, increasing the risk of a fire.

Fix: Collins will notify owners, and dealers will inspect and, if necessary, replace the circuit board free of charge. The recall began on December 4, 2013. Owners may contact Collins at 1-800-533-1850.