2008 Sutphen Chassis problems, complaints & recalls
Safety recalls (1)
Engine And Engine Cooling 2010-09-14 · campaign 10V416000 · 54 vehicles
Defect: SUTPHEN IS RECALLING CERTAIN MODEL YEAR 2006-2008 AERIALS AND MODEL YEAR 2007-2008 PUMPER FIRE TRUCKS EQUIPPED WITH DETROIT DIESEL SERIES 60 ENGINES. THE SOFTWARE ON THESE ENGINES MAY CAUSE THE ENGINE TO SHUT DOWN UNEXPECTEDLY WHEN A DIESEL PARTICULATE FILTER OVER-TEMPERATURE CONDITION IS DETECTED.
Risk: UNEXPECTED EMERGENCY VEHICLE ENGINE SHUTDOWN INCREASES THE RISK OF A CRASH AND COULD HAMPER RESCUE OPERATIONS AND PUT THE TRANSPORTED PASSENGER AT RISK.
Fix: SUTPHEN WILL NOTIFY OWNERS AND DETROIT DIESEL WILL REPAIR THE VEHICLES FREE OF CHARGE BY REPROGRAMMING THE ENGINE MOTOR CONTROL MODULE. PLEASE SEE DAIMLER TRUCKS/DETROIT DIESEL'S DEFECT REPORT 10E-005. THE SAFETY RECALL BEGAN NO OCTOBER 15, 2010. OWNERS MAY CONTACT DETROIT DIESEL AT 1-800-547-0712 OR ON LINE HTTP://WWW.DETROITDIESEL.COM/SUPPORTNETWORK.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine And Engine Cooling 2021-09-03 · DL8.14SP3 · Service Bulletin/Repair Instructions
as communicated previously, an issue discovered in diagnosticlink version 8.14sp1 was fixed with the release of 8.14sp3 on august26. the issue related to incorrect parameter data being sent to the server for some chassis ecus.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.