2011 Sutphen Chassis problems, complaints & recalls
Safety recalls (1)
Electronic Stability Control (Esc) 2011-12-14 · campaign 11V586000 · 98 vehicles
Defect: SUTPHEN IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2012 VEHICLES AND EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE F
Risk: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.
Fix: SUTPHEN IS WORKING WITH MERITOR WABCO TO REPLACE THE CONTROL MODULE FREE OF CHARGE. PLEASE SEE MERITOR WABCO DEFECT REPORT 11E-039. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT MERITOR ON TRACK CUSTOMER SERVICE AT 1-866-668-7221.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine And Engine Cooling 2021-09-03 · DL8.14SP3 · Service Bulletin/Repair Instructions
as communicated previously, an issue discovered in diagnosticlink version 8.14sp1 was fixed with the release of 8.14sp3 on august26. the issue related to incorrect parameter data being sent to the server for some chassis ecus.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.