2009 Altec At37-G problems, complaints & recalls
Safety recalls (1)
Equipment 2011-03-28 · campaign 11V197000 · 832 vehicles
Defect: ALTEC IS RECALLING CERTAIN AT35-G, AT37-G, AT235, AND AT237 AERIAL DEVICES MANUFACTURED FROM JANUARY 2005 THROUGH OCTOBER 2008. THESE UNITS ARE EQUIPPED WITH BILLET STEEL COUNTERWEIGHT THAT IS WELDED IN PLACE. IN THE EVENT OF WELD FAILURE, THE COUNTERWEIGHT MAY FALL OUT WHILE TRAVELLING.
Risk: IF THESE STEEL PIECES FALL IN THE PATH OF THE VEHICLE OR OTHER TRAFFIC, A VEHICLE CRASH INVOLVING DEATH OR SERIOUS INJURY MAY RESULT.
Fix: ALTEC HAS DEVELOPED KITS TO IMPROVE THE ATTACHMENT OF THE BILLET STEEL COUNTERWEIGHTS. CUSTOMERS AT THEIR OPTION MAY PERFORM THE REPAIR OR HAVE A DEALER INSTALL THE KIT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING APRIL 2011. OWNERS MAY CONTACT ALTEC AT 1-877-462-5832.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2023-09-22 · SIL 3066 · Service Bulletin/Repair Instructions
altec has learned that operators might be using the crane and unit simultaneously on certain altec units equipped with venturo, liftmoore, and autocrane service cranes built from march 2009 to august 2022. these units were designed for single use of the crane or the unit, not simultaneous operation.
Suspension 2023-01-19 · SIL 3033 · Service Bulletin/Repair Instructions
altec has learned that on certain at37-g aerial devices built from november 2007 to april 2018, the rear torsion bar swing arm can interfere with the long runner channels under the body as the torsion bar rotates during road travel. the interference can cause wear issues and can cause welds on the b
Engine And Engine Cooling:engine:oil/Lubrication 2021-06-15 · SIL 811-818 · Service Bulletin/Repair Instructions
altec has learned that certain at35/37-g and at40-g aerial devices built between february 2008 and january 2016 have power wiring for the 12v hydraulic oil reservoir heater which could be insufficient to carry the electrical current required to operate the heater. this could result in damage to the
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.