2009 Audi Q7 problems, complaints & recalls
Most-reported problem areas: Fuel/Propulsion System (4) · Visibility/Wiper (2) · Vehicle Speed Control (2)
🧭 Reliability snapshot
Compared against other Audi Q7 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Equipment:other:labels 2023-02-15 · campaign 23V086000 · 12,100 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Risk: An overloaded vehicle can increase the risk of a crash.
Fix: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
Fuel System, Gasoline:delivery:fuel Pump 2018-11-19 · campaign 18V818000 · 5,987 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Risk: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Fuel System, Gasoline:delivery:fuel Pump 2016-09-13 · campaign 16V660000 · 143,214 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Service bulletins (700)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-09 · SM 39-2026 · Other
this special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Power Train 2026-07-02 · TSB_2082615_1 · Service Bulletin/Repair Instructions
this bulletin provides inormation when the atf pipes leak; q7 with 0c8 gearbox.
Unknown Or Other 2026-04-22 · TSB_2070568_6 · Service Bulletin/Repair Instructions
this bulletin provides information about professional noise analysis with the vas 611 015 pico-nvh tool
Unknown Or Other 2025-08-19 · TSB_2070568_5 · Service Bulletin/Repair Instructions
this bulletin provides information about professional noise analysis with the vas 611 015 pico-nvh tool
Unknown Or Other 2025-07-10 · TSB_2070568_4 · Service Bulletin/Repair Instructions
this bulletin provides information about professional noise analysis with the vas 611 015 pico-nvh tool
Power Train 2025-06-20 · TSB_2074857_2 · Service Bulletin/Repair Instructions
this bulletin provides information when there are noises/vibrations in tight bends; q7 and a8 models.
Showing the 6 most recent of 700 bulletins. Search all of them free at nhtsa.gov.
What owners report
2021-08-03 · Seats“i purchased this vehicle used on 7/14/21 from audi of des moines. not even 3 days after purchasing, the rear view mirror fell down, the back of the front driver and passenger seats came off, the car had been hail damaged at the dealership but they didn't inspect the entire car so i have to replace the windshield and front license plate plastic gri…”
2021-07-12 · Engine · 🔥 fire“i was driving my 2009 audi q7 last june 27,2021 at 5 pm in interstate 5n my speed is 70mph when i heard a beep sound , air bag and hood light on flashes in the dash board and i decided to pull over on the shoulder lane when my wife noticed that smoke coming out in front of the engine, i stopped the engine but i can`t pull the key and my set belt lo…”
2020-11-15 · Visibility/Wiper · 100,200 mi“while driving in moderate rain with the windshield wipers on, the passenger side windshield wiper flew off. i ordered a new passenger side windshield wiper and it worked for a month. then the passenger side wiper froze during use, causing the driver side wiper to hit it.…”
2020-04-09 · Fuel/Propulsion System · 140,000 mi“fuel leaking top of left side fuel tank at fuel pump connections…”
2020-03-17 · Electrical System“car bose amplifier receives water from panorama roof damaging the entire pins system, gps and bluetooth system.…”
2019-11-13 · Power Train · 124,000 mi“i have a 2009 audi q7 diesel bought from dealership march 2019 after it had been sold to the public once audi did emissions recalls , after i bought this vehicle had issues with it 10 days after i bought it i took it back dealership wants to have nothing to do with helping me even though it still has an extended warranty for 4 years more from the m…”
2019-09-27 · Structure:body“sunroof drain line connector, water leak on top of the radio bose amplier…”
2019-07-26 · Fuel/Propulsion System · 103,000 mi“noticed a strong gasoline smell in the enclosed garage where the vehicle is kept. researched the issue online and discovered several instances where the pressurized fuel filter assembly on top of the fuel tank (left side, beneath second row rear seat) develops cracks in the plastic and emits a fine spray of fuel. i removed the second row seat and d…”
2019-02-19 · Visibility:windshield Wiper/Washer:linkages · 5 mi“the passanger wiper arm snapped off while driving. it was during heavy rain conditions.…”
2017-11-20 · Power Train · 90,000 mi“while in motion on the highway, this vehicle intermittently loses power. a warning on the dash shows "gearbox malfunction" and the vehicle goes into limp mode. once over so the side of the road, the vehicle can be turned off, and then restarted. once restarted, no warning lights are visible and the vehicle drives as normal. this seems to happen…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.