2009 Great Dane Trailer problems, complaints & recalls
Most-reported problem areas: Service Brakes, Air:supply:hoses, Lines/Piping, And Fittings (1)
Safety recalls (2)
Structure:body:door 2011-02-10 · campaign 11V093000 · 320 vehicles
Defect: GREAT DANE IS RECALLING CERTAIN 2009 THROUGH 2012 REFRIGERATED SEMI-TRAILERS BUILT WITH A PARTICULAR DESIGN SIDE DOOR RAMP BRACKET INSTALLATION. IF THE BRACKET CLIP FASTENER FAILS, THE RAMP COULD BECOME DISENGAGED FROM THE TRAILER.
Risk: THE RAMP COULD FALL RESULTING IN SERIOUS INJURY.
Fix: DEALERS WILL INSPECT AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 1, 2011. OWNERS MAY CONTACT GREAT DANE CUSTOMER SERVICE AT 1-877-369-3493.
Power Train:axle Assembly 2011-01-19 · campaign 11V023000 · 121 vehicles
Defect: GREAT DANE IS RECALLING CERTAIN 2007 THROUGH 2009 SEMI-TRAILER VANS EQUIPPED WITH ARVINMERITOR TL AXLES SHIPPED BETWEEN APRIL 2005 THROUGH JULY 2008. THE SPINDLE NUT MAY NOT HAVE BEEN PROPERLY TORQUED OR NOT TORQUED AT ALL ALLOWING EXCESSIVE END-PLAY IN THE WHEEL-END SYSTEM THAT COULD PROGRESS TO A WHEEL SEPARATION.
Risk: SEPARATION OF A WHEEL FROM THE VEHICLE WILL REDUCE THE DRIVER'S ABILITY TO CONTROL THE VEHICLE AND COULD RESULT IN A VEHICLE CRASH.
Fix: GREAT DANE WILL NOTIFY OWNERS AND RECALL REPAIRS WILL BE PERFORMED BY ARVINMERITOR FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 31, 2011. OWNERS MAY CONTACT GREAT DANE CUSTOMER SERVICE AT 1-877-369-3493 OR ARVINMERITOR AT 1-248-435-1725.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2021-02-22 · TSB #494 · Service Bulletin/Repair Instructions
tsb describing the updated procedures for the grote vendor direct warranty program.
What owners report
2011-01-20 · Service Brakes, Air:supply:hoses, Lines/Piping, And Fittings · 30,000 mi“tl*the contact owns a 2010 great dane trailer (na). the contact noticed that the emergency airline was not holding air, causing the brake system to turn on. the contact noticed this same failure with twenty eight other trailers that he owns of the same make and model. the dealer was contacted who was aware of the failure but offered no assistance. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.