2011 Great Dane Trailer problems, complaints & recalls
Safety recalls (2)
Structure:body:door 2011-02-10 · campaign 11V093000 · 320 vehicles
Defect: GREAT DANE IS RECALLING CERTAIN 2009 THROUGH 2012 REFRIGERATED SEMI-TRAILERS BUILT WITH A PARTICULAR DESIGN SIDE DOOR RAMP BRACKET INSTALLATION. IF THE BRACKET CLIP FASTENER FAILS, THE RAMP COULD BECOME DISENGAGED FROM THE TRAILER.
Risk: THE RAMP COULD FALL RESULTING IN SERIOUS INJURY.
Fix: DEALERS WILL INSPECT AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 1, 2011. OWNERS MAY CONTACT GREAT DANE CUSTOMER SERVICE AT 1-877-369-3493.
Suspension 2010-10-21 · campaign 10V501000 · 423 vehicles
Defect: GREAT DANE IS RECALLING CERTAIN MPA20, MPA38, AND MPA40 TRAILERS EQUIPPED WITH ARVIN MERITOR SUSPENSION SYSTEMS. THE SUSPECT SYSTEMS MAY HAVE MISSING WELDS AT THE INTERFACE OF THE LOWER SEAT BRACKET AND AXLE BEAM.
Risk: MISSING WELDS COULD ALLOW THE AXLE TO ROLL OUT OF POSITION AND POTENTIALLY IMPACT THE HANDLING OF THE TRAILER SUCH THAT A DRIVER MAY LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH.
Fix: GREAT DANE IS WORKING WITH ARVIN MERITOR TO IDENTIFY OWNERS WITH THE AFFECT SUSPENSION SYSTEMS. THE AFFECTED VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 28, 2010. OWNERS MAY CONTACT GREAT DANE AT 1-912-644-2100 OR ARVIN MERITOR AT 1-248-435-0896.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2021-02-22 · TSB #494 · Service Bulletin/Repair Instructions
tsb describing the updated procedures for the grote vendor direct warranty program.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.