2009 Mercury Milan problems, complaints & recalls
Most-reported problem areas: Service Brakes (93) · Air Bags (80) · Service Brakes, Hydraulic (15)
🧭 Reliability snapshot
Compared against other Mercury Milan model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
137 NHTSA complaints that reported an odometer reading.
Safety recalls (7)
Air Bags:frontal:driver Side:inflator Module 2021-03-10 · campaign 21V158000 · 2,602,668 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Air Bags:frontal:passenger Side:inflator Module 2021-02-16 · campaign 21V081000 · 1,067 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Service Brakes, Hydraulic:antilock/Traction Control/Electronic Limited Slip:control Unit/Module 2019-12-18 · campaign 19V904000 · 600,166 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Risk: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Air Bags:frontal:passenger Side:inflator Module 2018-01-11 · campaign 18V046000 · 327,796 vehicles ⚠ DO NOT DRIVE
Defect: Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Air Bags:frontal:passenger Side:inflator Module 2017-01-10 · campaign 17V024000 · 654,695 vehicles ⚠ DO NOT DRIVE
Defect: Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Air Bags:frontal:passenger Side:inflator Module 2016-05-31 · campaign 16V384000 · 1,892,343 vehicles ⚠ DO NOT DRIVE
Defect: Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islan
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Equipment 2014-05-29 · campaign 14E028000 · 82,579 vehicles
Defect: Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
Risk: The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firm
Service bulletins (18)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-02-24 · SSM 54601 · Service Bulletin/Repair Instructions
ford and lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the
Equipment 2024-04-24 · SSM 52476 · Service Bulletin/Repair Instructions
all accessory stick-on keyless entry keypads come with a wallet card containing the master code. if the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicle s owner during initial delivery. unlike the integrated (wired) factory keypad,
Engine And Engine Cooling 2024-02-08 · SSM 52243 · Service Bulletin/Repair Instructions
when performing any transmission fluid change or topoff involving motorcraftâ® premium atf, merconâ® v has replaced all versions of motorcraftâ® premium atf and can be used going forward. mixing motorcraftâ® premium atf and merconâ® v in the same transmission is acceptable. after 31-jan-2024, motorc
Air Bags 2023-07-27 · 22B05 S1 · Service Bulletin/Repair Instructions
certain 2005-2014 mustang, 2005-2006 gt, 2004-2011 ranger, 2006-2012 fusion and mkz/zephyr, 2006-2011 milan, and 2007-2010 edge & mkx vehicles driver & passenger airbag module quality control inspection reason for this supplement ã¢â⢠updated ranger technical information to include images of a
Air Bags 2022-03-28 · 22B05 · Service Bulletin/Repair Instructions
certain 2005-2014 mustang, 2005-2006 gt, 2004-2011 ranger, 2006-2012 fusion & mkz/zephyr, 2006-2011 milan, and 2007-2010 edge & mkx vehicles driver & passenger airbag module quality control inspection: ford motor company has determined that some vehicles claimed by dealers as repaired under takata a
Service Brakes, Hydraulic 2021-12-07 · 21N11-S3 · Service Bulletin/Repair Instructions
certain 2006-2010 model year fusion/milan/mkz/zephyr vehicles equipped with anti-lock brake systems dot 3 brake fluid and anti-lock brake system function in some of the affected vehicles, customers may return to the dealer with complaints of extended brake pedal travel after either 19s54 or 20s14
Showing the 6 most recent of 18 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-01-02 · Service Brakes, Hydraulic · 100,000 mi“the contact owns a 2009 mercury milan. the contact stated while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard. there was no warning light illuminated. the contact engaged the parking brake to stop the vehicle. the vehicle was restarted. the vehicle was taken to the dealer where it was diagnosed and de…”
2024-06-20 · Service Brakes“check engine light airbag light brake light on my car they turned them off and they turned on right after …”
2023-03-09 · Service Brakes“i received a letter in july of 2021 about the abs control unit problem my vehicle has. at the moment that control module is non-functional. to date ford has not produced or made available any of the parts needed for this repair and will not even acknowledge the vehicle when i called them. i would like to know how long i have to drive a vehicle wi…”
2022-06-04 · Service Brakes“brake pedal going to floor extending stopping distance. early in 2022 i took it in for recall s1954. hcu passed test and dealer replaced dot3 brake fluid with dot4. 5/24/2022 brake pedal started going to floor again. dealer performed self test of hcu and electronic bleed hcu and said pedal was somewhat better but needed $400 of brake work to f…”
2022-02-04 · Service Brakes“the problem i am having is with the cars braking system. i have extended brake travel required to stop the vehicle for which i have been issued two recalls. because of the extended brake travel, i was unable to stop in time and had a front end collision with minor damage, which was not reported. the problem first showed up when i was forced to brak…”
2021-11-05 · Service Brakes“2009 mercury milan. consumer stated that after having safety recall repaired they are still experiencing issues related to the safety recall.…”
2021-08-23 · Unknown Or Other“manufacturer recall number19s54 nhtsa recall number19v904 this recall has been on file since: dec 18,2019. there is still no remedy. i believe this issue is causing my vehicle to have significant delays in braking into a complete stop. the manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner, so i woul…”
2021-08-08 · Service Brakes, Hydraulic:antilock/Traction Control/Electronic Limited Slip:control Unit/Module“after receiving the safety recall notice 19s54 in the mail, i contacted my local ford dealership and set up an appointment. on may 24, 2021, i brought my car to the dealership for this recall. at this time, i explained that the brake pedal was going to the floor intermittently. the car had 134,880 miles on it. the hydraulic control unit was ins…”
2021-07-26 · Service Brakes, Hydraulic · 98,000 mi“the contact owns a 2009 mercury milan. the contact received recall notification for nhtsa campaign number 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was contacted and confirm…”
2021-06-20 · Service Brakes“after the brake recall were done 19v-904 there still soft pedal to much travel…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.