2009 Open Range Open Range problems, complaints & recalls
Safety recalls (1)
Equipment:recreational Vehicle/Trailer 2010-10-25 · campaign 10V524000 · 264 vehicles
Defect: OPEN RANGE IS RECALLING CERTAIN MODEL YEAR 2009-2011 OPEN RANGE, RESIDENTIAL AND ROLLING THUNDER RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Risk: AN INSUFFICIENT RESPONSE TIME CAN RESULT IN POWER NOT BEING SHUT-OFF IN SUFFICIENT TIME TO PREVENT A FIRE, WHICH HAS THE POTENTIAL TO IGNITE RESULTING IN PERSONAL INJURY AND/OR VEHICLE AND PROPERTY DAMAGE.
Fix: OPEN RANGE IS WORKING WITH NORCOLD TO GET THE UNITS REPAIRED FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049. THE SAFETY RECALL BEGAN ON MARCH 2, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.