2011 Open Range Open Range problems, complaints & recalls
Most-reported problem areas: Structure:body (1) · Equipment:recreational Vehicle/Trailer (1)
Safety recalls (2)
Equipment:recreational Vehicle/Trailer 2010-10-25 · campaign 10V524000 · 264 vehicles
Defect: OPEN RANGE IS RECALLING CERTAIN MODEL YEAR 2009-2011 OPEN RANGE, RESIDENTIAL AND ROLLING THUNDER RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Risk: AN INSUFFICIENT RESPONSE TIME CAN RESULT IN POWER NOT BEING SHUT-OFF IN SUFFICIENT TIME TO PREVENT A FIRE, WHICH HAS THE POTENTIAL TO IGNITE RESULTING IN PERSONAL INJURY AND/OR VEHICLE AND PROPERTY DAMAGE.
Fix: OPEN RANGE IS WORKING WITH NORCOLD TO GET THE UNITS REPAIRED FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049. THE SAFETY RECALL BEGAN ON MARCH 2, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.
Equipment 2010-10-12 · campaign 10V498000 · 404 vehicles
Defect: OPEN RANGE IS RECALLING CERTAIN MODEL YEAR 2011 JOURNEYER, OPEN RANGE, AND ROAMER RECREATIONAL VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH SEPTEMBER 20, 2010, EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
Risk: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Fix: OPEN RANGE IS WORKING WITH ATWOOD AND WILL REPLACE OR REPAIR THE STOVES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 28, 2010. OWNERS MAY CONTACT ATWOOD AT 1-574-266-4749.
What owners report
2012-06-05 · Structure:body · 2,000 mi“tl* the contact owns a 2011 open range 345 rls rv. the contact stated that the pads at bottom of driver's side rear leveling jack were loose. the pad was held in place only by a single bolt. the dealer and the manufacturer were both notified through email and the contact had not yet received a response from either party. the contact had the vehicle…”
2011-09-01 · Equipment:recreational Vehicle/Trailer“cpsc# i1180447a. 2011 open range fifth wheel trailer. consumer stated that the cabinet above the commode has a sharp pointed end, an he and his wife have been injured numerous times, including indentations on the head and almost being knocked unconscious. the consumer also stated the dump valve can not be moved, with out the use of two people. *ln …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.