2009 Thomas Built Buses Hdx problems, complaints & recalls
Most-reported problem areas: Exterior Lighting (1) · Electrical System (1)
Safety recalls (4)
Engine And Engine Cooling:engine 2011-08-31 · campaign 11V455000 · 43 vehicles
Defect: DAIMLER TRUCKS NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2005 THROUGH 2012 FREIGHTLINER M2, STERLING ACTERRA, 7500 & 8500, AND THOMAS BUILT HDX VEHICLES MANUFACTURED FROM JUNE 23, 2004, THROUGH MARCH 15, 2011, EQUIPPED WITH SPECIFIC MBE900 EPA04 AND EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.
Risk: A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Fix: DAIMLER TRUCKS WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. THE SAFETY RECALL BEGAN ON SEPTEMBER 12, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712. THIS RECALL IS AN EXPANSION OF A PREVIOUS RECALL, CAMPAIGN NUMBER 10V-341.
Engine And Engine Cooling 2010-07-27 · campaign 10V340000 · 5,445 vehicles
Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2011 FCCC B2 106 CH AND THOMAS BUILT SAF-T-LINER C2 AND HDX SCHOOL BUSES MANUFACTURED FROM SEPTEMBER 5, 2006 THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE900 EPA04 AND EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.
Risk: A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Fix: DAIMLER TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 29, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.
Electrical System:wiring 2010-05-03 · campaign 10V183000 · 1,515 vehicles
Defect: DTNA IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 HDX SCHOOL BUSES MANUFACTURED ON NOVEMBER 15, 2007 THROUGH JUNE 15, 2009. THE HEATER COOLANT FLOW VALVE ACTUATOR 0-RING MAY ALLOW COOLANT LEAKAGE INTO THE HEATER CORE COMPARTMENT AND THE ACTUATOR PC BOARD AREA POTENTIALLY CAUSING THE ACTUATOR TO OVERHEAT AND/OR MELT.
Risk: AN OVERHEATED AND/OR MELTED ACTUATOR MAY RESULT IN A VEHICLE FIRE.
Fix: DTNA WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY THOMAS BUILT DEALERSHIPS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 6, 2010. OWNERS MAY CONTACT THOMAS BUILT AT 1-336-889-4871.
Electrical System:wiring 2010-05-03 · campaign 10V184000 · 118 vehicles
Defect: DTNA IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 HDX NON SCHOOL BUSES MANUFACTURED BEGINNING NOVEMBER 20, 2007 THROUGH MAY 8, 2009. THE HEATER COOLANT FLOW VALVE ACTUATOR 0-RING MAY ALLOW COOLANT LEAKAGE INTO THE HEATER CORE COMPARTMENT AND THE ACTUATOR PC BOARD AREA POTENTIALLY CAUSING THE ACTUATOR TO OVERHEAT AND/OR MELT.
Risk: AN OVERHEATED AND/OR MELTED ACTUATOR MAY RESULT IN A VEHICLE FIRE.
Fix: DTNA WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY THOMAS BUILT DEALERSHIPS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 6, 2010. OWNERS MAY CONTACT THOMAS BUILT AT 1-336-889-4871.
Service bulletins (85)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body:door 2019-03-18 · PAB005-2019 · Service Bulletin/Repair Instructions
thomas built buses product awareness bulletin on improved through lugg compt dr
Visibility 2019-02-27 · DOC-1034175 · Service Bulletin/Repair Instructions
ss:1034175 tbb removing window stops from passenger windows
Equipment 2019-01-14 · sbu00016 · Service Bulletin/Repair Instructions
service bulletin paper copy mailings are discontinued
Equipment 2018-12-31 · 1208-18 · Service Bulletin/Repair Instructions
service information bulletin- oil present at the turbocharger compressor housing
Exterior Lighting:hazard Flashing Warning Lights 2018-11-08 · DOC-1033968 · Service Bulletin/Repair Instructions
service solution: 1033968 tbb warning lights, one side flashes faster than the other
Exterior Lighting:hazard Flashing Warning Lights 2018-11-08 · DOC-1033968 · Service Bulletin/Repair Instructions
service solution: 1033968 tbb warning lights, one side flashes faster than the other
Showing the 6 most recent of 85 bulletins. Search all of them free at nhtsa.gov.
What owners report
2010-05-05 · Exterior Lighting · 26,000 mi“i received a notice (nhtsa campaign id number : 10v177) yesterday regarding stoplamp failure on thomas c2 buses. our school district has experienced a similar problem of intermittent stoplamp operation on one of our 2009 hdx thomas buses. a resistor (not shown on thomas wiring diagrams) was placed in the wire from the stoplamp switch and was de…”
2010-04-01 · Electrical System · 20,351 mi · 🔥 fire“1. after driving the 2009 thomas hdx bus for a couple of hours, driver was bringing the bus to a stop, and before he activated the doors or any other electrical accessories, he saw smoke coming up from the dash in front of the steering wheel. he reported the smoke coming from the top of the dash near the windshield, not from the bottom of the das…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.