2023 Thomas Built Buses Hdx problems, complaints & recalls
Safety recalls (1)
Steering:linkages:tie Rod Assembly 2023-04-07 · campaign 23V259000 · 48 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Buses SAF-T-LINER SAF-T-LINER C2 Jouley, Thomas Built Buses SAF-T-LINER EFX, Thomas Built Buses SAF-T-Liner HDX, Thomas Built Buses Chassis and 2023-2024 School Bus Chassis school buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
Risk: A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
Fix: DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.