2009 Utility Vs2ra problems, complaints & recalls
Most-reported problem areas: Tires (1) · Suspension (1) · Structure:frame And Members (1)
Safety recalls (2)
Power Train:axle Assembly 2011-02-18 · campaign 11V117000 · 384 vehicles
Defect: UTILITY TRAILER IS RECALLING CERTAIN MODEL YEAR 2007-2009 VS2RA AND MODEL YEAR 2008 VS2DX REFRIGERATED AND DRY VANS EQUIPPED WITH ARVINMERITOR AXLES. INSUFFICIENT TORQUE MAY HAVE BEEN APPLIED ON THE SPINDLE NUT ON THE ARVINMERITOR TL SERIES TRAILER AXLES INSTALLED IN THESE VAN TRAILERS WHERE THE STAKE WASHER FOR THE NUT IS STAKED IN A SINGLE LOCATION AS OPPOSED TO MULTIPLE LOCATIONS.
Risk: LOW AND/OR NO TORQUE ON THE NUT CAN RESULT IN EXCESSIVE END-PLAY IN THE WHEEL-END SYSTEM AND COULD PROGRESS TO A WHEEL SEPARATION WHICH COULD RESULT IN A CRASH.
Fix: ARVINMERITOR IS WORKING WITH THE VEHICLE MANUFACTURERS TO IDENTIFY AND REPAIR THE VEHICLES THAT CONTAIN THE SUBJECT AXLES FREE OF CHARGE. PLEASE SEE ARVINMERITOR DEFECT REPORT 10E-058. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT ARVIN MERITOR AT 1-248-273-4641.
Suspension 2010-11-05 · campaign 10V545000 · 189 vehicles
Defect: UTILITY TRAILER IS RECALLING CERTAIN MODEL YEAR 2011 VS2RA AND VS2DX TRAILERS EQUIPPED WITH ARVIN MERITOR SUSPENSION SYSTEMS. THE SUSPECT SYSTEMS MAY HAVE MISSING WELDS AT THE INTERFACE OF THE LOWER SEAT BRACKET AND AXLE BEAM.
Risk: MISSING WELDS COULD ALLOW THE AXLE TO ROLL OUT OF POSITION AND POTENTIALLY IMPACT THE HANDLING OF THE TRAILER SUCH THAT A DRIVER MAY LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH.
Fix: UTILITY TRAILER IS WORKING WITH ARVINMERITOR TO IDENTIFY OWNERS WITH THE AFFECT SUSPENSION SYSTEMS. THE AFFECTED VEHICLES WILL BE REPAIRED FREE OF CHARGE. OWNERS MAY CONTACT ARVINMERITOR AT 1-248-435-0896.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-09-06 · SB-14-015 · Service Bulletin/Repair Instructions
service bulletin instructing to use a sharp razor blade to add a 1" wide slit to the reefer floor drain kazoo whenever replacing them in the field. this is to help the pressure inside the trailer equalize with the pressure outside the trailer when the temperature within a utility reefer changes.
Trailer Hitches 2019-08-30 · SB-07-014A · Service Bulletin/Repair Instructions
this service bulletin addresses structural preparation required before retrofitting a pintle hook assembly to any ra reefer model utility trailer.
Structure:body:bumpers 2018-08-29 · SB-07-009 · Service Bulletin/Repair Instructions
utility re-issued the rear impact guard (bumber) requirements when requesting a replacement bumper and / or dot decal.
Structure 2018-02-23 · SB-10-005 · Service Bulletin/Repair Instructions
utility released a bulletin outlining reefer and dry van rub rail parts required and installation instructions.
Equipment:other:owners/Service/Other Manual 2017-08-18 · SB-01-003 · Service Bulletin/Repair Instructions
this bulletin was originally released on march 30, 2009. utility re-released on august 18, 2017 to reflect the addition of the utm plant in mexico.
What owners report
2011-06-13 · Tires · 20,000 mi“tl* the contact owns a 2009 united express trailer (n/a) with master track touring tires (n/a), size ft225/75/r15, dot number: 9qm1. the contact stated that the front passenger tire blew while traveling approximately 60 mph. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 20,000. the vin was unav…”
2010-08-09 · Suspension · 1,500 mi“purchased an 8 x16 car hauler from quality trailers 4 less on november 10,2009. trailer was used for hauling vehicles to and from shop location with numerous adjustments to receivers, hitches, tires, shocks, and stabilizer bushings on our 1985 ford f250 to try and adjust for a constant tail waggling issue. on july 8, 2010 we were hauling a1997 for…”
2010-04-29 · Structure:frame And Members · 5,000 mi“a stoughton 40 ft hopper trailer incurred a frame failure under load at highway speed after crossing rr tracks. the identification of this trailer in incorrect in the required field for vehicle identification. "stoughton" is not an option on this site. *tr…”
2010-03-24 · Latches/Locks/Linkages“thule utility trailer is equipped with bad safety chains. the chain is made of plastic coated steel cable with the crimmped couplings. i pulled the chain with my hand and it came apart. this chain suppose to keep trailer attached to the vehicle in case it looses ball connection. trailer is designed to carry 1300 pounds of cargo load, so the cable s…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.