2011 Utility Vs2ra problems, complaints & recalls
Safety recalls (1)
Service Brakes, Air:slack Adjusters:automatic 2011-03-24 · campaign 11V191000 · 105 vehicles
Defect: UTILITY TRAILER IS RECALLING CERTAIN MODEL YEAR 2011 VS2RA HEAVY DUTY TRUCKS, MANUFACTURED FROM DECEMBER 2010 THROUGH MARCH 2011, EQUIPPED WITH GUNITE AUTOMATIC SLACK ADJUSTERS. DUE TO AN INCOMPLETE "KNITTING" OF THE IRON AT THE TIME OF CASTING, INADEQUATE STRUCTURAL INTEGRITY OF THE SLACK ADJUSTER HOUSING CAN OCCUR, WHICH COULD CAUSE THE HOUSING TO BREAK AT THE HANDLE UNDER NORMAL OPERATING LOADS.
Risk: SLACK ADJUSTERS WITH THIS FLOW NOTCH COULD CRACK UNDER NORMAL BRAKING CONDITIONS CAUSING LOSS OF BRAKING WHICH COULD RESULT IN A VEHICLE CRASH.
Fix: UTILITY TRAILER WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE SUBJECT SLACK ADJUSTERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT GUNITE AT 1-800-677-3786.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-09-06 · SB-14-015 · Service Bulletin/Repair Instructions
service bulletin instructing to use a sharp razor blade to add a 1" wide slit to the reefer floor drain kazoo whenever replacing them in the field. this is to help the pressure inside the trailer equalize with the pressure outside the trailer when the temperature within a utility reefer changes.
Trailer Hitches 2019-08-30 · SB-07-014A · Service Bulletin/Repair Instructions
this service bulletin addresses structural preparation required before retrofitting a pintle hook assembly to any ra reefer model utility trailer.
Structure:body:bumpers 2018-08-29 · SB-07-009 · Service Bulletin/Repair Instructions
utility re-issued the rear impact guard (bumber) requirements when requesting a replacement bumper and / or dot decal.
Structure 2018-02-23 · SB-10-005 · Service Bulletin/Repair Instructions
utility released a bulletin outlining reefer and dry van rub rail parts required and installation instructions.
Equipment:other:owners/Service/Other Manual 2017-08-18 · SB-01-003 · Service Bulletin/Repair Instructions
this bulletin was originally released on march 30, 2009. utility re-released on august 18, 2017 to reflect the addition of the utm plant in mexico.
Equipment 2013-07-10 · SB-07-011 · Service Bulletin/Repair Instructions
utility trailer: information is provided regarding a possible defected flawed material in pintle hook loop for secondary (safety) chain for certain trailers. models 2012-2013 dry vans, 2011 and 2013 reefer vans. *pe
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.