2010 Dodge Ram 3500 problems, complaints & recalls
Most-reported problem areas: Steering (65) · Suspension (18) · Fuel/Propulsion System (9)
🧭 Reliability snapshot
Compared against other Dodge Ram 3500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
95 NHTSA complaints that reported an odometer reading.
Safety recalls (9)
Air Bags:frontal:passenger Side:inflator Module 2019-01-15 · campaign 19V018000 · 1,413,222 vehicles ⚠ DO NOT DRIVE
Defect: Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Air Bags:frontal:passenger Side:inflator Module 2018-01-09 · campaign 18V021000 · 328,177 vehicles ⚠ DO NOT DRIVE
Defect: Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 55
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Power Train:automatic Transmission:lever And Linkage:column Shift 2017-12-20 · campaign 17V821000 · 1,482,874 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the op
Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Fix: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Air Bags:frontal:driver Side:inflator Module 2016-12-22 · campaign 16V947000 · 12,691 vehicles ⚠ DO NOT DRIVE
Defect: Chrysler (FCA US LLC) is recalling certain model year 2009 Dodge Durango and Chrysler Aspen vehicles manufactured January 17, 2007, to December 18, 2008, and 2010 RAM 3500 cab chassis manufactured September 25, 2009, to February 1, 2010. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler has notified owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began January 11, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S92. Note: This recall covers vehicles that were accidentally excluded from recall 15V-313.
Electrical System:alternator/Generator/Regulator 2016-10-13 · campaign 16V739000 · 74,811 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
Air Bags:frontal:passenger Side:inflator Module 2016-05-24 · campaign 16V352000 · 4,648,270 vehicles ⚠ DO NOT DRIVE
Defect: Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-201
Risk: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants
Fix: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Fuel System, Diesel 2014-10-08 · campaign 14V635000 · 315,325 vehicles
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Risk: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Steering:linkages:tie Rod Assembly 2013-11-06 · campaign 13V529000 · 271,733 vehicles
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
Risk: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Fix: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair
Steering:linkages:tie Rod Assembly 2011-07-06 · campaign 11V350000 · 242,780 vehicles
Defect: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTO
Risk: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Service bulletins (223)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-06-26 · S1203000003 REV.A · Service Bulletin/Repair Instructions
trac-rite operation diagnosis, chatter, shudder, moving from a stop and turning
Engine 2026-06-17 · 112906 · Service Bulletin/Repair Instructions
bearing - crankshaft thrust and kit
Engine 2026-06-17 · 112906 · Service Bulletin/Repair Instructions
bearing - crankshaft thrust and kit
Electrical System 2026-03-03 · 110603 · Service Bulletin/Repair Instructions
speaker - none
Electrical System 2026-03-03 · 110604 · Service Bulletin/Repair Instructions
speaker - none
Electrical System 2025-07-28 · 106241 · Service Bulletin/Repair Instructions
lamp - dome
Showing the 6 most recent of 223 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-09-18 · Air Bags · 146,000 mi“the contact owns a 2010 dodge ram 3500. the contact stated while driving approximately 30 mph, the air bag warning light illuminated. the contact stated that the vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the driver's side air bag needed to be replaced. the mechanic informed the contact of nhtsa campa…”
2023-12-05 · Electrical System:ignition · 270,000 mi“the contact owns a 2010 dodge ram 3500. the contact stated that while driving at various speeds, the vehicle shut off without warning. the contact stated that the failure occurred after driving over a bump in the roadway. the contact stated that occasionally, while wiggling the ignition key the engine would turn on before shutting off. the vehicle …”
2022-06-12 · Vehicle Speed Control“fobik key ignition vibrates causing switching from (run) position to (acc) position, shutting off the engine and making it almost impossible to steer a 3000kg machine without power steering increasing the risk for accidents. …”
2021-11-22 · Fuel/Propulsion System · 🔥 fire“truck totally destroyed by spontaneous fire, suspected to be related to short in radio or dashboard. assessment done by fire department and truck paid off by progressive insurance but no compensation for contents of truck. truck in driveway, not running and fire damaged adjacent vehicle at cost of $7000 paid by vehicle owner and usaa insurance.…”
2021-07-30 · Power Train“my husband, our son, and i were traveling down the highway at about 60-65mph when we started hearing a low winding sound. seconds later, before my husband could get the truck over to the shoulder of the road, there was a loud banging sound coming from underneath the truck that sounded like something was coming through the floorboard. he was finally…”
2021-07-21 · Power Train“my family and i were traveling down the interstate about 60-65mph in 2 wheel drive when out of nowhere we started hearing a whining/roaring noise that quickly got louder. seconds later, there was a loud rumbling noise that sounded like something was coming through the floorboard of the truck. luckily, i was able to steer the truck to the shoulder o…”
2021-07-13 · Electrical System“win ignition module has slowly been causing difficult starting problems. now, over even slight bumps, the sloppiness in the connection between the key and the win module allows the key to move and the vehicle to shut off while driving. this is becoming more and more common and is very dangerous. just on my 10 minute drive home from work today, it o…”
2021-03-29 · Steering · 259,300 mi“while driving, the truck just shuts off. resulting in loss of steering, lights and power breaks.…”
2021-02-23 · Fuel/Propulsion System · 100,000 mi“during fueling with the vehicle stationary, fuel will spill out of spout when tank is full as fuel dispenser shuts off. this happens any time vehicle is fueled.…”
2020-10-24 · Fuel/Propulsion System · 36,662 mi“while traveling on the highway at approximately 75 mph with a load in the bed of the truck and towing a trailer, the vehicle engine stopped, eliminating power steering and power brakes. afte having the vehicle towed to the dealer for diagnosis, it was determined that the cp$ high pressure fuel pump had discintegrated.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.