2010 Heartland Trail Runner problems, complaints & recalls
Most-reported problem areas: Tires (1)
Safety recalls (1)
Equipment:other:labels 2010-03-30 · campaign 10V124000 · 1,354 vehicles
Defect: HEARTLAND HAS NOTIFIED NHTSA OF A NONCOMPLIANCE ON CERTAIN MODEL YEAR 2010-2011 TRAIL RUNNER AND NORTH COUNTRY TRAVEL TRAILERS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE FEDERAL IDENTIFICATION LABEL DOES NOT CONTAIN THE CORRECT GROSS AXLE WEIGHT RATING (GAWR) INFORMATION. THE LABEL STATES THE GAWR FOR EACH AXLE TO BE 5,200 LBS WHEN THE ACTUAL GAWR IS 5,080 LBS.
Risk: TOWING A VEHICLE WITH THE AXLES LOADED BEYOND THE SPECIFIED WEIGHT RATING MAY RESULT IN AXLE FAILURE LEADING TO POOR VEHICLE HANDLING AND INCREASING THE RISK OF A CRASH CAUSING PROPERTY DAMAGE OR PERSONAL INJURY.
Fix: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE RECALL BEGAN ON MAY 14, 2010. OWNERS MAY CONTACT HEARTLAND WARRANTY/SERVICE DEPARTMENT BY EMAIL AT PARTS@HEARTLANDRVS.COM, OR BY PHONE AT 1-877-262-8032.
What owners report
2010-08-30 · Tires“tl*the contact owns a 2010 heartland north trail runner trailer equipped with duro bias st205/75/14 (n/a). the contact detected that all four trailer tires tread belt exhibited severe cracks and dry rotted. additionally, the spare tire exhibited the identical defect. the tires defect occurred prematurely. the tires had not been replaced at the time…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.