AutoDefect IQ

2010 Ic Bus Ce problems, complaints & recalls

Most-reported problem areas: Engine (2) · Service Brakes (1)

3
Complaints
12
Recalls
168
Service bulletins
0
Crashes reported
1
Fires reported
0
Deaths

Safety recalls (12)

Equipment Adaptive/Mobility 2015-12-23 · campaign 15V870000 · 68 vehicles

Defect: Navistar, Inc. is recalling certain model year 2007-2015 IC CE transit buses, 2008-2011 IC FE transit buses and 2009-2013 IC RE transit buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Fix: Navistar will notify the purchasers of the lifts, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on February 19, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Equipment Adaptive/Mobility 2015-12-22 · campaign 15V868000 · 4,784 vehicles

Defect: Navistar, Inc. is recalling certain model year 2007-2015 IC BE and CE school buses, 2013-2015 IC AE school buses, 2007-2011 IC FE school buses, and 2007-2014 IC RE school buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Fix: Navistar will notify the purchasers of the lifts, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on February 19, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Equipment Adaptive/Mobility 2014-11-03 · campaign 14V691000 · 68 vehicles

Defect: Navistar, Inc.(Navistar) is recalling certain model year 2007-2015 IC CE transit buses manufactured January 23,2006, to May 12, 2014, 2008, and 2011 IC FE transit buses manufactured October 5, 2006, to September 28, 2009, and 2009-2010, and 2013 IC RE transit buses manufactured September 19, 2007, to November 29, 2011, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the

Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Fix: Navistar will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The interim notices were mailed on December 29, 2014. The recall began on January 29, 2015. Owners may contact Navistar customer service at 1-331-332-1590 or Ricon customer service at 1-800-322-2884. Navistar's number for this recall is 14517.

Equipment Adaptive/Mobility 2014-11-03 · campaign 14V692000 · 4,784 vehicles

Defect: Navistar, Inc. (Navistar) is recalling certain model year 2013-2015 IC AE, 2007-2015 IC BE, CE, 2007-2011 IC FE, and 2007-2014 IC RE school buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Fix: Navistar will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on January 29, 2015. Owners may contact Navistar customer service at 1-331-332-1590 or Ricon customer service at 1-800-322-2884. Navistar's number for this recall is 14518.

Electrical System:alternator/Generator/Regulator 2011-08-18 · campaign 11V427000 · 15,457 vehicles

Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2007-2012 IC CE AND BE SCHOOL BUSES MANUFACTURED FROM JUNE 27, 2006, THROUGH MARCH 23, 2011, EQUIPPED WITH A MAXXFORCE 7 ENGINE FEATURE CODE 12NTH, 12NTD, 12NTE, 12NTG, 12VYY, OR 12627 AND ALTERNATOR FEATURE CODE 0008GGR, 0008GGM, 0008GWX, OR 0008GEL. THE POSITIVE ALTERNATOR CABLE MAY RUB ON THE ENGINE CONTROL MODULE MOUNTING BRACKET, POSSIBLY CHAFING ITS INSULATION AND CAUSING AN ELECTRICAL SHORT.

Risk: AN ELECTRICAL SHORT MAY CAUSE A VEHICLE FIRE POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Fix: NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE, IF NECESSARY, THE ALTERNATOR CABLE AND THE INSTALLATION OF THE TIE STRAPS TO ROUTE THE ALTERNATOR CABLE AWAY FROM THE ENGINE CONTROL MODULE MOUNTING BRACKET. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 27, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.

Electrical System:alternator/Generator/Regulator 2011-08-18 · campaign 11V428000 · 73 vehicles

Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2007-2012 IC CE AND BE COMMERCIAL BUSES MANUFACTURED FROM JUNE 27, 2006, THROUGH MARCH 23, 2011, EQUIPPED WITH A MAXXFORCE 7 ENGINE FEATURE CODE 12NTH, 12NTD, 12NTE, 12NTG, 12VYY, OR 12627 AND ALTERNATOR FEATURE CODE 0008GGR, 0008GGM, 0008GWX, OR 0008GEL. THE POSITIVE ALTERNATOR CABLE MAY RUB ON THE ENGINE CONTROL MODULE MOUNTING BRACKET, POSSIBLY CHAFING ITS INSULATION AND CAUSING AN ELECTRICAL SHORT.

Risk: AN ELECTRICAL SHORT MAY CAUSE A VEHICLE FIRE POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Fix: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL INSPECT AND REPLACE, IF NECESSARY, THE ALTERNATOR CABLE. TIE STRAPS WILL BE INSTALLED TO ROUTE THE ALTERNATOR CABLE AWAY FROM THE ENGINE CONTROL MODULE MOUNTING BRACKET. THESE REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 27, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.

Structure:body:door 2011-07-21 · campaign 11V375000 · 70 vehicles

Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2012 IC BE, CE, AND FE SCHOOL BUSES MANUFACTURED FROM NOVEMBER 1, 2006, THROUGH MAY 2, 2011. THE REFLECTIVE TAPE FOR THE REAR EXIT DOOR MAY NOT HAVE BEEN TOTALLY COMPLETED. ACCORDINGLY, THE BUSES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE."

Risk: THIS NONCOMPLIANCE MAY REDUCE CONSPICUITY OF THE REAR DOOR, REDUCING THE ABILITY OF EMERGENCY PERSONNEL TO IDENTIFY AND GAIN ACCESS TO THE REAR EXIT DURING AN EMERGENCY, POSSIBLY INCREASING THE OCCUPANT'S RISK OF PERSONAL INJURY OR DEATH DURING AN EMERGENCY.

Fix: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL INSPECT THE BUSES AND ADD REFLECTIVE TAPE IF NECESSARY. THE SAFETY RECALL BEGAN ON AUGUST 3, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.

Equipment Adaptive/Mobility 2010-06-14 · campaign 10V256000 · 1,492 vehicles

Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 IC CE, FE, RE, AND BE MODEL SCHOOL BUSES MANUFACTURED FROM DECEMBER 10, 2007 THROUGH JANUARY 12, 2010 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHI

Risk: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.

Fix: NAVISTAR IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON JULY 1, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR NAVISTAR AT 1-800-448-7825.

Equipment Adaptive/Mobility 2010-06-14 · campaign 10V257000 · 20 vehicles

Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 IC CE, FE, RE, AND BE MODEL NON SCHOOL BUSES MANUFACTURED FROM DECEMBER 10, 2007 THROUGH JANUARY 12, 2010 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LA

Risk: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.

Fix: NAVISTAR IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON JULY 1, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR NAVISTAR AT 1-800-448-7825.

Equipment Adaptive/Mobility 2010-06-14 · campaign 10V258000 · 6 vehicles

Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2010 IC BE AND CE SCHOOL BUSES MANUFACTURED FROM APRIL 22 THROUGH MAY 14, 2009, AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.

Risk: WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.

Fix: NAVISTAR WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON JUNE 27, 2011. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR NAVISTAR AT 1-800

Service Brakes, Hydraulic 2010-03-16 · campaign 10V103000 · 5,016 vehicles

Defect: NAVISTAR HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2010 AND 2011 IC CE, BE, AND FE SCHOOL BUSES MANUFACTURED FROM NOVEMBER 19, 2003 THROUGH FEBRUARY 9, 2010. THE PARKING BRAKE MAY RELEASE IF THE BRAKE SYSTEM ELECTRONIC CONTROL UNIT SOFTWARE MISINTERPRETS INPUT SIGNALS GENERATED FROM CYCLING THE IGNITION SWITCH MORE THAN ONCE AT A SPECIFIC FREQUENCY.

Risk: RELEASE OF THE PARKING BRAKE MAY CAUSE SUDDEN, UNEXPECTED SHIFT IN VEHICLE POSITION POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL DAMAGE, OR DEATH.

Fix: NAVISTAR WILL NOTIFY OWNERS AND WILL REPAIR THE BUSES BY REPROGRAMMING THE VEHICLE'S BRAKE SYSTEM ECU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2010. OWNERS MAY CONTACT NAVISTAR AT 1-260-461-1890.

Service Brakes, Hydraulic 2010-03-16 · campaign 10V104000 · 87 vehicles

Defect: NAVISTAR HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2010 AND 2011 IC CE, HC, AND BE COMMERCIAL BUSES AND INTERNATIONAL 1300, 3200, 3300, 4100, 4200, 4300, 4400, AND MXT TRUCKS MANUFACTURED FROM NOVEMBER 19, 2003 THROUGH FEBRUARY 9, 2010. THE PARKING BRAKE MAY RELEASE IF THE BRAKE SYSTEM ELECTRONIC CONTROL UNIT (ECU) SOFTWARE MISINTERPRETS INPUT SIGNALS GENERATED FROM CYCLING THE IGNITION SWITCH MORE THAN ONCE AT A SPECIFIC FREQUENCY.

Risk: RELEASE OF THE PARKING BRAKE MAY CAUSE SUDDEN, UNEXPECTED SHIFT IN VEHICLE POSITION POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL DAMAGE, OR DEATH.

Fix: NAVISTAR WILL NOTIFY OWNERS AND WILL REPAIR THE VEHICLES BY REPROGRAMMING THE VEHICLE'S BRAKE SYSTEM ECU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 14, 2010. OWNERS MAY CONTACT NAVISTAR AT 1-260-461-1890.

Service bulletins (168)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Service Brakes, Air 2024-04-29 · IK0400037 · Service Bulletin/Repair Instructions

this document is to guide users to eliminate brake pedal rattle noise.

Engine And Engine Cooling 2024-04-24 · IK08000403 · Service Bulletin/Repair Instructions

this document details the procedure that must be followed to ensure proper alternator troubleshooting.

Electrical System 2024-04-24 · IK0800482 · Service Bulletin/Repair Instructions

this document covers battery diagnostics, maintenance and storage requirement.

Electrical System 2023-11-21 · IK0800351 · Service Bulletin/Repair Instructions

j1939 data link source address information

Suspension 2023-09-29 · IK0300010 · Service Bulletin/Repair Instructions

diagnosis of chassis wander complaints.

Service Brakes 2023-09-26 · IK0400040 · Service Bulletin/Repair Instructions

general wheel speed sensor troubleshooting

Showing the 6 most recent of 168 bulletins. Search all of them free at nhtsa.gov.

What owners report

2020-02-17 · Engine · 171,464 mi

“engine failed due to lost compression during a school route.…”

2014-01-15 · Service Brakes · 16,675 mi · 🔥 fire

“road call technician was picking up bus, complaint: abs indicator light on dashboard malfunction. parking brake pressure indicator on and warning, mechanic reported flame and smoke from the ehcu coming from hydraulic unit at connector to ecu brake module. mechanic disconnected battery cables. no injury reported. bus was towed to the lancaster (nh)…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Ic Bus Ce years