2010 Keystone Residence problems, complaints & recalls
Safety recalls (2)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment:recreational Vehicle/Trailer 2010-06-07 · campaign 10V241000 · 43 vehicles
Defect: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010-2011 RESIDENCE TRAVEL TRAILERS. A 30 AMP BREAKER WAS INSTALLED ON THE WASHER/DRYER CIRCUIT AND IT NEEDS A 20 AMP BREAKER.
Risk: AN IMPROPER PROTECTED ELECTRICAL CIRCUIT WILL INCREASE THE RISK OF PROPERTY DAMAGE AND PERSONAL INJURY.
Fix: DEALERS WILL REPLACE THE 30 AMP BREAKER WITH A 20 AMP BREAKER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 6, 2010. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.