2012 Keystone Residence problems, complaints & recalls

Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Defect: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2012 RESIDENCE TRAVEL TRAILERS PRODUCED FROM MAY 6, 2011, THROUGH MAY 18, 2011. THE WIRING CONNECTION TO THE 120 VOLT LIGHT ON THE CEILING OF THE SLIDE ROOM HAS THE INCORRECT WIRING CONNECTORS.

Risk: THE INCORRECT WIRING CONNECTORS COULD CAUSE A LOOSE ELECTRICAL CONNECTION LEADING TO AN INCREASED RISK OF FIRE, PROPERTY DAMAGE AND/OR PERSONAL INJURY.

Fix: DEALERS WILL REPLACE THE INCORRECT CONNECTORS (CRIMP STYLE BELL CAPS) WITH TWIST ON WIRE NUTS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 20, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.