2010 Keystone Retreat problems, complaints & recalls
Most-reported problem areas: Electrical System (1)
Safety recalls (1)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
What owners report
2010-10-15 · Electrical System · 540 mi · 🔥 fire“tl* the contact owns a 2010 keystone retreat rv. the contact was asleep in the vehicle when he was alerted that the vehicle was on fire. the fire was coming from a wiring system located under the vehicle. the fire was extinguished and the fire department arrived to assist. the vehicle was towed to the manufacturer where the contact was informed tha…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.