2015 Keystone Retreat problems, complaints & recalls
Most-reported problem areas: Visibility:glass, Side/Rear (1)
Safety recalls (1)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
What owners report
2018-03-12 · Visibility:glass, Side/Rear“2015 keystone retreat camper. consumer writes in regards to poor customer service, several interior damages and camper slide out malfunction. *smd the consumer stated one of the end tables in the camper was damaged, water came out of the handle on the kitchen sink, the regulator was inoperable, molding over the door was split, and the living r…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.