2010 Thomas Built Saf-T-Liner C2 problems, complaints & recalls
Safety recalls (1)
Structure:body:roof And Pillars 2012-06-28 · campaign 12V296000 · 1,312 vehicles
Defect: DAIMLER TRUCKS NORTH AMERICA (DTNA) IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2013 THOMAS BUILT SAF-T-LINER EF, SAF-T-LINER HDX, SAF-T-LINER C2, AND MINOTOUR SCHOOL BUSES MANUFACTURED FROM APRIL 5, 2011, THROUGH APRIL 23, 2012, EQUIPPED WITH SPECIALTY MANUFACTURING INC. (SMI) PROLO ROOF HATCHES. INCREASED FRICTION BETWEEN THE REAR PLATE ASSEMBLIES, P/NO. 009327, AND THE NYLON REAR POP-UP SUPPORT, P/NO. 008956, MAY RESULT IN AN OPENING FORCE OF THE PROLO ROOF HATCHES THAT EXCEEDS FEDERAL STAN
Risk: IN THE EVENT OF AN EMERGENCY, EGRESS OF THE BUS MAY BE HINDERED POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS.
Fix: THOMAS BUILT BUSES WILL NOTIFY OWNERS. SMI WILL PROVIDE SERVICE KITS ALONG WITH REPAIR INSTRUCTIONS TO DEALERS AND OWNERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2012. OWNERS MAY CONTACT THOMAS BUILT BUSES AT 1-336-889-4871 OR SMI AT 1-800-951-7867.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2014-10-10 · 14CSA20 · Service Bulletin/Repair Instructions
14csa20 egr valve actuator kit p/n e23539699
Fuel System, Diesel:storage:tank Assembly 2012-09-01 · SB-49-5 · Service Bulletin/Repair Instructions
thomas built: when diesel exhaust fluid (def) system sits for extended length of time, the tank may crystallize around float on def level sending unit tube and needs cleaning or it can cause float to stick. model saf-t-liner c2. no model years listed. *pe
Engine 2012-07-01 · SB-20-9 · Service Bulletin/Repair Instructions
thomas built buses: gentech low coolant level sensors, with mounted surge tanks, are misdiagnosed due to fault code during temporary low coolant level in surge tank during engine warm up. *pe
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.