2011 Audi Q7 problems, complaints & recalls
Most-reported problem areas: Visibility/Wiper (7) · Fuel/Propulsion System (4) · Engine (2)
🧭 Reliability snapshot
Compared against other Audi Q7 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Equipment:other:labels 2023-02-15 · campaign 23V086000 · 12,100 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Risk: An overloaded vehicle can increase the risk of a crash.
Fix: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
Fuel System, Gasoline:delivery:fuel Pump 2018-11-19 · campaign 18V818000 · 5,987 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Risk: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Fuel System, Gasoline:delivery:fuel Pump 2016-09-13 · campaign 16V660000 · 143,214 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Fuel System, Gasoline:fuel Injection System:fuel Rail 2015-01-20 · campaign 15V019000 · 26,008 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
Risk: A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
Fix: Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
Service bulletins (1,054)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-25 · TSB_2052680_2 · Service Bulletin/Repair Instructions
this bulletin provides information for reporting safety related information to the manufacturer.
Steering 2026-09-22 · TSB_2074846_5 · Service Bulletin/Repair Instructions
this bulletin provides information about vibrations and rotational steering vibrations.
Unknown Or Other 2026-09-09 · SM 39-2026 · Other
this special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Unknown Or Other 2026-08-26 · TSB_2074436_3 · Service Bulletin/Repair Instructions
this bulletin provides information when the horn sound quality is poor.
Service Brakes 2026-08-21 · TSB_2069904_3 · Service Bulletin/Repair Instructions
this bulletin provides information for all models regarding brake sounds.
Service Brakes 2026-08-21 · TSB_2069078_4 · Service Bulletin/Repair Instructions
this bulletin provides information on the zirconium insercts in the brake piston (ceramic brakes only).
Showing the 6 most recent of 1,054 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-09-10 · Unknown Or Other“driving on a country road with no vehicle in front of me - a loud explosion occurred and realized the front panel of the sunroof had exploded. luckily, the screen was closed at the time and no large glass fragments fell into the occupants of the vehicle - there were five of us at the time. arrived at a friend’s house to vacuum out the small slivers…”
2024-10-18 · Fuel/Propulsion System“the bosch cp4 high pressure fuel pump failed suddenly at interstate speed (65-70mph) as i was driving up a hill in 3 lanes of traffic. the car stalled immediately and lost all motive power. i had to limp across 3 lanes of traffic to get to the shoulder right away, risking collision from passing vehicles. i could provide the damaged pump for inspe…”
2024-09-01 · Fuel/Propulsion System“the smell of gasoline out side on the left and the right behind driver seat. please help me. i searched on youtube alot of car audi brand recall to fix the issue. they said cracked and leaked the cap of filter fuel pump.…”
2023-10-13 · Visibility/Wiper“passenger windshield wiper snapped off. light rain and also driving at normal interstate speed. …”
2023-08-21 · Visibility/Wiper“driving on a saturday evening when it started raining. wipers automatically engaged, suddenly saw passenger side blade warp then snap off and fly off the to the side of the street causing the driver behind me to swerve almost causing an accident. i pulled over immediately, to retrieve the piece to try and determine what happened. saw that it just s…”
2023-07-07 · Fuel System, Diesel · 114,000 mi“the contact owns a 2011 audi q7. the contact stated while driving 45 mph, the vehicle lost motive power and stalled without warning. the contact was unable to restart the vehicle and had the vehicle towed to an independent mechanic to be diagnosed. the independent mechanic stated that the high-pressure fuel pump had failed. the contact was informed…”
2022-11-20 · Visibility/Wiper“2 separate occasions now, the passenger-side windshield wipers have broken off. this is apparently a common incident with some audi vehicles due to poor manufacturing/design. audi has not implemented a recall. this is a safety concern as the wipers have broken off while i was driving and could hit another vehicle!…”
2020-11-22 · Visibility/Wiper · 102,000 mi“i was driving in the rain with my wipers on, set on low when the passenger side wiper ejected itself and the wiper arm broke near the base. to keep my windshield from being scratched i had to turn my wipers off altogether forcing me to drive in the unsafe condition of poor visibility. there were no signs that the arm was about to break or the wiper…”
2020-10-02 · Steering · 37,000 mi“today i heard a thumping sound from my brakes and it caused my brakes to malfunction. and my steering is also got hardened a bit. is there a recall campain for my 2011 q7 car for brake and steering issue? i've found out that 2012 2013 and 2017 models had recalls.…”
2020-09-09 · Unknown Or Other“after starting engine, around 20 secs warning comes that right rear brake not working, right rear parking light not working. but there is no issue with brake lights or parking lights. physical inspection shows it works just fine.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.