2011 Crossroads Rushmore problems, complaints & recalls
Safety recalls (2)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Electrical System 2011-05-06 · campaign 11V280000 · 12 vehicles
Defect: CROSSROADS RV IS RECALLING CERTAIN MODEL YEAR 2011 RUSHMORE AND SEVILLE RECREATIONAL VEHICLES MANUFACTURED FROM JUNE 21, 2010, THROUGH DECEMBER 15, 2010. THE ELECTRICAL TRANSFER SWITCH WIRE WAS INSTALLED INCORRECTLY AND THE TRANSFER SWITCH COULD SEND 220 VOLT CURRENT INSTEAD OF 110 VOLT CURRENT THROUGH THE TRAILER'S ELECTRICAL SYSTEM.
Risk: THIS VOLTAGE INCREASE COULD LEAD TO OVERHEATING OF THE ELECTRICAL SYSTEM RESULTING IN A FIRE OR PROPERTY DAMAGE.
Fix: CROSSROADS WILL INSPECT AND IF NECESSARY REWIRE THE TRANSFER SWITCH TO THE CORRECT SPECIFICATION, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 20, 2011. OWNERS MAY CONTACT CROSSROADS RV AT 888-226-7496.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Seats 2016-03-21 · 16_TL-2 · Service Bulletin/Repair Instructions
the detroit? special tools group has developed and released a robust nox sensor socket, w470589060900. the socket will aid in the removal and installation of the nox sensors.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.