2012 Crossroads Rushmore problems, complaints & recalls
Safety recalls (2)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Wheels:hub 2012-01-24 · campaign 12V023000 · 172 vehicles
Defect: CROSSROADS RV IS RECALLING CERTAIN MODEL YEAR 2012 RUSHMORE AND ELEVATION RECREATIONAL VEHICLES MANUFACTURED FROM JUNE 1, 2011, THROUGH JANUARY 12, 2012, WITH PANTHER STYLE 16 8-LUG ALUMINUM WHEELS. THESE VEHICLES HAVE BEEN MANUFACTURED WITH AN INCORRECT WHEEL CENTER CAP. THE CENTER CAP THAT WAS ASSEMBLED WITH THE TRAILER DID NOT PROVIDE ADEQUATE CLEARANCE TO ALLOW THE WHEEL TO FULLY SEAT ON THE HUB FACE OF THE AXLE. THIS CAN RESULT IN A WHEEL BECOMING LOOSE AND POTENTIALLY COMING OFF OF THE
Risk: A WHEEL SEPARATION CAN LEAD TO LOSS OF CONTROL OF THE TRAILER INCREASING THE RISK OF A CRASH, SERIOUS INJURIES, OR DAMAGE TO OTHERS.
Fix: CROSSROADS RV WILL NOTIFY OWNERS, AND REPLACE THE CENTER CAPS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2012. OWNERS MAY CONTACT CROSSROADS RV AT 1-888-226-7496.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Seats 2016-03-21 · 16_TL-2 · Service Bulletin/Repair Instructions
the detroit? special tools group has developed and released a robust nox sensor socket, w470589060900. the socket will aid in the removal and installation of the nox sensors.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.