2011 Four Winds Hurricane problems, complaints & recalls
Most-reported problem areas: Wheels:rim (1) · Suspension:front:wheel Bearing (1) · Electrical System (1)
Safety recalls (3)
Equipment:recreational Vehicle/Trailer 2015-11-10 · campaign 15V745000 · 12,656 vehicles
Defect: Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Wind
Risk: Unstable entry and exit steps increase the risk of injury.
Fix: Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.
Electrical System 2015-10-23 · campaign 15V698000 · 503 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain model year 2009-2011 Four Winds Hurricane and Windsport, 2009-2010 Four Winds Mandalay, 2010 Four Winds Magellan, and 2010-2011 Four Winds Serrano motorhomes manufactured May 2, 2009, to September 1, 2010. The affected vehicles are wired to be powered by a generator and are equipped with an Iota ITS-50R transfer switch that may fail when exposed to elevated electrical loads and used in higher ambient temperatures.
Risk: As the transfer switch fails, it may overheat, increasing the risk of a fire.
Fix: TMC will notify owners, and dealers will replace the Iota ITS-50R transfer switch with a transfer switch from another manufacturer, free of charge. The recall began on November 23, 2015. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000106.
Fuel System, Gasoline:storage:tank Assembly 2011-01-25 · campaign 11V058000 · 371 vehicles
Defect: THOR MOTOR COACH IS RECALLING CERTAIN MODEL YEAR 2007-2010 DAMON CHALLENGER, MODEL YEAR 2008-2009 CHALLENGER PLATINUM, MODEL YEAR 2007-2011 DAYBREAK, MODEL YEAR 2010 DAYBREAK CLASSIC, MODEL YEAR 2009-2010 DAYBREAK SPORT, MODEL YEAR 2007-2009, OUTLAW AND MODEL YEAR 2011 FOUR WINDS HURRICANE, RECREATIONAL VEHICLES MANUFACTURED FROM MARCH 2007, THROUGH AUGUST 2008. THE FUEL-FILL CAP ASSEMBLIES USED TO SEAL THE UNUSED SIDE OF THE DUAL-FILL GASOLINE FUEL TANK WERE PRODUCED WITH A HOSE MATERIAL THAT
Risk: A FUEL LEAK INCREASES THE RISK OF A FIRE WHICH MAY RESULT IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Fix: NAVISTAR/WORKHORSE IS HANDLING THE REMEDY AND OWNER NOTIFICATION FOR THIS CAMPAIGN PLEASE SEE NAVISTAR/WORKHORSE'S DEFECT REPORT 10V-348. NAVISTAR/WORKHORSE WILL REPLACE THE ORIGINAL FUEL-FILL CAP ASSEMBLIES WITH ONES ASSEMBLED WITH HOSE MATERIAL THAT MEETS DESIGN SPECIFICATIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. OWNERS MAY CONTACT NAVISTAR AT 1-260-461-1890.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
Visibility:windshield Wiper/Washer 2010-12-08 · TSB-10-008 · Service Bulletin/Repair Instructions
four winds international: wiper pivots have been installed correctly causing the wipers to have incorrect wipe angles. *rm
What owners report
2014-03-04 · Electrical System · 21,500 mi · 🔥 fire“class a motorhome has a 110v automatic transfer switch (ats) that provides either shore power or on-board generator power to the coach power distribution center. thor industries used an iota its-50r ats on this and several other matron brands within their business. this ats by iota has been implicated in several electrical failures including smo…”
2011-07-19 · Wheels:rim · 1,804 mi“tl* the contact owns a 2011 four winds hurricane. the contact stated that when trying add air to the tire or just checking the pressure he noticed the hole in the rim was too small to get his hand in, to inflate the tires. . the vehicle was taken to a dealer who advised him that he needed an extender. the rv was repaired to the tune of $262.83. the…”
2011-06-27 · Suspension:front:wheel Bearing · 5,000 mi“tl* the contact owns a 2011 four winds hurricane motor home. the contact stated that while driving 60 mph, both of the front wheel bearings locked, causing the vehicle to abruptly stop. the vehicle was towed to an authorized dealer where the wheel bearings were replaced. the manufacturer was made aware of the failure and covered the repair costs un…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.