2011 Honda Pilot problems, complaints & recalls
Most-reported problem areas: Air Bags (58) · Suspension (32) · Steering (23)
🧭 Reliability snapshot
Compared against other Honda Pilot model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
200 NHTSA complaints that reported an odometer reading.
Safety recalls (11)
Air Bags:frontal:passenger Side:inflator Module 2019-06-27 · campaign 19V502000 · 9,555 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to p
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Air Bags:frontal:passenger Side:inflator Module 2019-05-16 · campaign 19V378000 · 19,138 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Risk: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Fix: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Air Bags:frontal:passenger Side:inflator Module 2018-09-27 · campaign 18V661000 · 1,355,406 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Air Bags:frontal:passenger Side:inflator Module 2018-04-26 · campaign 18V268000 · 1,335 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
Risk: An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Fix: Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Air Bags:frontal:passenger Side:inflator Module 2018-01-09 · campaign 18V042000 · 691,726 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Sai
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Air Bags:frontal:passenger Side:inflator Module 2017-08-31 · campaign 17V545000 · 3,257 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
Risk: In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Air Bags:frontal:passenger Side:inflator Module 2017-01-10 · campaign 17V030000 · 977,708 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Sa
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Air Bags:frontal:passenger Side:inflator Module 2016-05-24 · campaign 16V346000 · 2,719,386 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana I
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Air Bags 2013-01-18 · campaign 13V016000 · 748,481 vehicles
Defect: Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
Risk: The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
Fix: Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1-800-999-1009.
Seat Belts:front:webbing 2011-09-09 · campaign 11V468000 · 310,773 vehicles
Defect: HONDA IS RECALLING CERTAIN MODEL YEAR 2009-2011 PILOT VEHICLES MANUFACTURED FROM MARCH 13, 2008, THROUGH AUGUST 30, 2011. THERE IS A POSSIBILITY THAT THE STITCHING THAT SECURES THE END OF THE DRIVER AND FRONT PASSENGER LAP SECTION OF THE SEATBELT MAY BE INCOMPLETE OR MISSING.
Risk: IF THE STITCHING IS INCOMPLETE OR MISSING, THE SEATBELT MAY DETACH FROM THE ANCHOR WEBBING, INCREASING THE RISK OF PERSONAL INJURY IN A CRASH.
Fix: HONDA DEALERS WILL CONDUCT A SPECIALIZED INSPECTION OF THE DRIVER AND FRONT PASSENGER SEATBELTS, AND IF NECESSARY, REPLACE THE SEATBELTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 5, 2011. OWNERS MAY CONTACT HONDA AUTOMOBILE CUSTOMER SERVICE AT 1-800-999-1009.
Suspension 2010-12-16 · campaign 10V640000 · 10,823 vehicles
Defect: HONDA IS RECALLING CERTAIN MODEL YEAR 2010-2011 HONDA ACCORD V6 AND MODEL YEAR 2011 HONDA PILOT VEHICLES. THE BOLTS THAT ATTACH THE LOWER LEFT AND RIGHT FRONT DAMPER BRACKET TO THE FRONT SUSPENSION AND THE SPINDLE NUTS ON THE PILOT MAY NOT HAVE BEEN PROPERLY TIGHTENED WHICH MAY RESULT IN LOSS OF STEERING. THE SPINDLE NUTS FOR THE AXLE ON THE ACCORD V6 MAY NOT HAVE BEEN TIGHTENED PROPERLY WHICH MAY RESULT IN EXCESSIVE NOISE AND/OR LOSS OF STEERING.
Risk: LOSS OF STEERING INCREASES THE RISK OF A CRASH.
Fix: DEALER WILL INSPECT AND REPLACE ANY LOOSE FRONT DAMPER BRACKET BOLTS OR SPINDLE NUTS ON THE PILOT IF NECESSARY. DEALER WILL INSPECT AND REPLACE THE SPINDLE NUTS ON THE ACCORD V6 IF NECESSARY. THE SAFETY RECALL BEGAN DECEMBER 23, 2010. OWNERS MAY CONTACT HONDA AT 1-800-999-1009.
Service bulletins (77)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Air Bags 2026-06-30 · A18-066 · Service Bulletin/Repair Instructions
service bulletin - warranty extension: customer support program for front passenger's airbag inflator.
Equipment:electrical:navigational System(Global Positioning System) 2023-06-13 · A21120A · Service Bulletin/Repair Instructions
service news - the navigation clock and date are incorrect. this is due to a limited gps receiver capacity resulting in rollover of the internal chip memory; the rollover occurred on january 1, 2022, at 12:00am local time.
Fuel System, Gasoline 2022-07-19 · A13-082 · Service Bulletin/Repair Instructions
"service bulletin - american honda is announcing a powertrain warranty extension as a result of a settlement of a class action captioned, soto et al.v. american honda motor co., inc., case no. 3:12-cv-1377-si (n.d. cal.). the piston rings on certain cylinders may rotate and align, which can lead to
Equipment:other:owners/Service/Other Manual 2022-01-25 · A21120A · Service Bulletin/Repair Instructions
servicenews article - the clock shows the incorrect time. this issue is due to a limited gps receiver capacity resulting in "rollover" of the internal chip memory; the "rollover" will occur on january 1, 2022, at 12:00am local time. as a result, once specific triggers are met, the navigation date an
Equipment:appliance:air Conditioner 2021-01-23 · A07-030 · Service Bulletin/Repair Instructions
"service bulletin - there are several a/c leak detection tools available. -refrigerant gas leak detector -ultrasonic leak detector -leak dye"
Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor 2020-06-03 · DOR-M9J4S-07 · Service Bulletin/Repair Instructions
these skus are exhaust manifolds with catalytic converters. the customer communication requested return of unsold inventory due to a loss of carb certification. these skus can no longer be sold as they do not meet carb standards, but parts on vehicles are not effected.
Showing the 6 most recent of 77 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-11 · Forward Collision Avoidance: Warnings“all of the components associate with the advanced driver assistance systems (adas) on my 2021 honda passport failed at the same time. from what i have learned, they are all associated with the windshield-mounted camera (also called the monocular camera or lane assist camera) that controls safety features like the lane keeping assist system (lkas) a…”
2026-07-08 · Seat Belts · 149,775 mi“the contact owns a 2011 honda pilot. the contact stated that while parked, the front driver-side seat belt retractor failed to retract as intended. the contact related the failure to nhtsa campaign number: 11v468000 (seat belts). the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was not made aware of t…”
2026-06-16 · Air Bags“on xxx at approximately 6:04 pm, the vehicle was being driven on a highway in [xxx] — after dark, during an active snowstorm, on slick roads, at approximately 40 mph — when the front passenger-side airbag deployed spontaneously with no collision, no impact, and no warning of any kind. there were no prior warning lamps or symptoms. the deployment cr…”
2026-04-07 · Electrical System:instrument Panel:speedometer/Odometer · 191,299 mi“odometer fraud. the contact purchased a 2011 honda pilot. the contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. the vehicle was a private sale. at the time of purchase, the mileage was 115,776 and at the time of registration. the contact stated the vehicle was currently at 116,187 …”
2026-03-03 · Engine And Engine Cooling:exhaust System:emission Control:catalytic Convertor · 204,000 mi“odometer fraud. the contact purchased a 2011 honda pilot. it was discovered that there was a mileage discrepancy. the vehicle was a private sale from the facebook marketplace on 2/25/26. at the time of purchase, the vehicle mileage was 144,135. after retrieving a carfax report, the contact discovered that the mileage was 204,000. the contact stated…”
2026-02-27 · Electrical System:instrument Panel:speedometer/Odometer · 204,000 mi“odometer fraud. the contact purchased a 2011 honda pilot. the contact discovered a mileage discrepancy after the purchase. the vehicle was a private sale. at the time of purchase, the mileage was 144,000. twenty-four hours after the purchase, the check engine warning light illuminated. the contact had an appraisal on the vehicle, and it was discove…”
2025-10-27 · Service Brakes“malfunctioned the brake the pedal and the seatbelt it was on friday to i was driving after i yield drive there was few cars head of me on a distance now i am trying to start slowdown early can't find the brake so i press the pedal with force when the pedal reaches to the floor slim stop right behind the car of me i will say 99% inch away to touc…”
2025-09-04 · Visibility · 150,000 mi“the contact’s wife owns a 2011 honda pilot. the contact stated that while the vehicle was parked and turned off, the rear window unexpectedly shattered. the dealer was contacted. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and referred the contact to the nhtsa hotline for further assistance. the failure…”
2025-07-28 · Electrical System:instrument Panel:speedometer/Odometer · 225,000 mi“odometer fraud. the contact purchased a 2011 honda pilot. the contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. the vehicle was a private sale. at the time of purchase, the vehicle mileage was 55,653 and at the time of registration, it was discovered that the mileage was 225,000.…”
2025-04-29 · Electrical System:instrument Panel:speedometer/Odometer · 166,000 mi“odometer fraud. the contact purchased a 2011 honda pilot. the contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. the vehicle was a dealer sale. at the time of purchase, the vehicle mileage was 150,000, and at the time of registration, it was discovered that the mileage was 166,000.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.