2011 Jaguar Xj problems, complaints & recalls
Most-reported problem areas: Engine (4) · Power Train (3) · Visibility (1)
🧭 Reliability snapshot
Compared against other Jaguar Xj model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Air Bags: Air Bag/Restraint Control Module:software 2020-09-12 · campaign 20V557000 · 12 vehicles
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.
Risk: Failure of the air bags to deploy properly increases the risk of injury in a crash.
Fix: Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.
Air Bags 2017-06-22 · campaign 17V394000 · 4,926 vehicles
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 XJ vehicles. If, while servicing the vehicle, the vehicle does not successfully receive an update to the Restraint Control Module (RCM) software, the default air bag calibration settings may be incorrect.
Risk: In the event of a crash, the incorrect calibration may not activate the air bag deployment as intended, increasing the risk of injury.
Fix: Jaguar will notify owners, and dealers will update the RCM with the latest software, free of charge. The recall began on August 15, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H034.
Visibility:windshield Wiper/Washer 2010-11-12 · campaign 10V578000 · 6,475 vehicles
Defect: JAGUAR IS RECALLING CERTAIN MODEL YEAR 2010-2011 XJ VEHICLES MANUFACTURED FROM JULY 28, 2009, THROUGH NOVEMBER 3, 2010. THE FRONT WIPER ARMS TO SPINDLE FIXINGS WERE NOT TORQUED TO SPECIFICATION DURING MANUFACTURING. AS A RESULT, THE SECURING NUTS COULD FAIL TO PERFORM AS INTENDED, RESULTING IN A LOSS OF WIPER ARM SYNCHRONIZATION AND A CLASH OF THE WIPER ARMS.
Risk: IF THE WIPER ARMS LOSE SYNCHRONIZATION AND CLASH, THEY COULD DETACH FROM THE VEHICLE, REDUCING A DRIVER'S VISIBILITY AND INCREASING THE RISK OF CRASH.
Fix: DEALERS WILL ENSURE THE WIPER ARMS ARE FITTED SECURELY ONTO THE SPINDLE AND THE SECURING NUTS WILL BE TIGHTENED TO THE CORRECT TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE DECEMBER 13, 2010. OWNERS MAY CONTACT JAGUAR AT 1-800-637-6837.
Service bulletins (479)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2025-04-11 · TUCC_APR2025_18 · Other
leaking windshield that caused the water ingress on the electrical component.
Service Brakes 2025-03-14 · SFCC_MAR2025_20 · Other
there have been several fred submissions for a customer allegation of brake judder/vibration.
Service Brakes 2025-03-14 · SFCC_MAR2025_18 · Other
there have been several fred submissions for a customer allegation of a brake noise concern.
Service Brakes 2025-03-14 · SFCC_MAR2025_17 · Other
there have been several fred submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
Unknown Or Other 2024-11-27 · SSM76165 · Other
front / rear door latch - silicon contamination causing doors to not operate as expected
Unknown Or Other 2024-08-13 · SSM76165 · Other
front/rear door latch – silicon contamination causing doors to not operate as expected
Showing the 6 most recent of 479 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-04-08 · Fuel System, Gasoline · 90,000 mi“the contact owns a 2011 jaguar xj. the contact stated that while driving at undisclosed speeds, there was a fuel-burning odor coming from the vehicle. the contact had to roll down the windows while driving due to the odor. the contact stated that when the vehicle was refueled at the gas station, the odor of gasoline was very strong. the check engin…”
2025-02-26 · Engine · 88,000 mi“the contact owns a 2011 jaguar xj. the contact stated while driving 75 mph, the vehicle began to decelerate independently, prompting the contact to pull over to the shoulder of the roadway to have the vehicle towed. several unknown warning lights were illuminated. the vehicle was towed to an independent mechanic, who diagnosed a failure with the en…”
2025-02-26 · Engine · 134,000 mi“the contact owned a 2011 jaguar xj. the contact stated that while driving at an undisclosed speed, the vehicle decelerated independently. the contact pulled over to the shoulder of the roadway and had the vehicle towed. the contact stated that several unknown warning lights were illuminated. the vehicle was towed to the dealer, who diagnosed a fail…”
2024-08-19 · Power Train · 75,000 mi · 💥 crash“the contact's husband owned a 2011 jaguar xj. the contact stated that while her husband was attempting to park in a parking space and the brake pedal depressed, the vehicle independently accelerated. the contact attempted to decrease the vehicle's speed by going over a bump however the vehicle continued to independently accelerate. the brake pedal …”
2022-11-05 · Power Train“i was driving through kroger shopping center and i drove between two cars and my car suddenly accelerated and i had to stand on the brakes to avoid hitting a man loading groceries into his car.this was a frightening experience, which i'm afraid will happen again and i won't be so luck.i purchased the car oct 14 2022 and supposedly have a power tra…”
2022-10-20 · Engine“i have a 2011 jaguar xjl supercharged with 65,000 miles that has a knocking noise and is in restricted performance mode. the timing chain and tensioner were replaced by a shop, but that did not fix the issue and i’ve been told there is internal engine damage. the internal engine damage has not been identified. the car itself is in excellent shape, …”
2021-02-25 · Power Train · 76,000 mi“a seris of issues plaque this model. changed throttle body twice but car keep showing stability control not available, throttle body actuation issues with p2119,p2118 codes among several others. car shakes and shuts down in the middle of driving. at idle, the car rev meter goes up and down and then shuts off. i have taken this car to galpin jaguar …”
2020-06-19 · Unknown Or Other · 95,000 mi“this vehicle has had numerous"unusual" issues from "stick-to-your-fingers" control buttons that were changed under warranty to a faulty alarm system that goes off randomly once activated,to exceptionally slow touch screen functions that can only be controlled via touch screen;placing driver in hazardous situations distracted by the significant dela…”
2020-05-26 · Electronic Stability Control (Esc) · 84,000 mi“the car shuts off randomly while driving in motion on city streets and highways . this is my second jaguar that does this. this has happened for the 5th time so far. *tr…”
2018-08-22 · Air Bags“takata recall - jaguar and/or tanaka should bear the financial cost to get our unit to a jaguar dealer. this is their serious deficiency. we live at least 150 miles from a jaguar dealer and it is patently unfair for us to have the financial and logistical. burden. it is not as if we are asking for unrealistic cost, like rental car.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.