2017 Jaguar Xj problems, complaints & recalls
Most-reported problem areas: Exterior Lighting (1) · Electrical System (1)
🧭 Reliability snapshot
Compared against other Jaguar Xj model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Air Bags: Air Bag/Restraint Control Module:software 2020-09-12 · campaign 20V557000 · 12 vehicles
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.
Risk: Failure of the air bags to deploy properly increases the risk of injury in a crash.
Fix: Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.
Electrical System: Instrument Cluster/Panel 2017-10-26 · campaign 17V678000 · 7,036 vehicles
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.
Risk: A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
Fix: Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H056.
Air Bags:frontal:passenger Side:inflator Module 2016-12-29 · campaign 16V943000 · 16 vehicles
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2016-2017 Jaguar XJ vehicles manufactured September 12, 2016, to October 26, 2016. The affected vehicles have a front passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.
Risk: In the event of a crash of sufficient severity, the front passenger air bag may not deploy as required, increasing the risk of injury.
Fix: Jaguar will notify owners, and dealers will replace the front passenger air bag, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J080.
Service bulletins (426)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-05-09 · TUCC_MAY2025_28 · Other
telematic tcu2 modules no longer available
Electrical System 2025-04-25 · SSM76314 - 25APR25 · Other
telematic tcu2 module 2015-2017my no longer available
Unknown Or Other 2025-04-11 · TUCC_APR2025_22 · Other
cosmetic defect to idma and icdm will also be handled via autofred for specific model callouts.
Electrical System 2025-04-11 · TUCC_APR2025_18 · Other
leaking windshield that caused the water ingress on the electrical component.
Unknown Or Other 2025-03-21 · Jaguar_H422_21MAR25 · Other
powertrain control module (pcm) software update
Unknown Or Other 2025-03-17 · MRC_H428_N769_MAR2025_44 · Other
this extended warranty covers all repairs to, or replacement of the infotainment master controller (imc), for 1 year from 3rd february 2025 to 3rd february 2026 for all vehicles that have or will have an expired jlr vehicle warranty in this time period - unlimited mileage.
Showing the 6 most recent of 426 bulletins. Search all of them free at nhtsa.gov.
What owners report
2019-07-10 · Electrical System · 16,000 mi“tl* the contact owns a 2017 jaguar xj. while driving 75 mph, the steering wheel, seats, and exterior mirrors returned to their default positions. the vehicle was taken to jaguar bethesda (11617 old georgetown rd #100, north bethesda, md 20852, (301) 263-6377), but they were unable to duplicate the failure. the vehicle was not diagnosed or repaired.…”
2018-11-20 · Exterior Lighting · 4,500 mi“i received a recall letter in the mail involving the instrument panel randomly going dark and/or resetting during performance. i have attempted to contact the dealership/jaguar corporate to schedule this issue to be taken care of as i do worry about it going dark during commute and causing an accident. i have made multiple calls to the dealership f…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.