2011 Jerr-Dan Standard Duty Wrecker problems, complaints & recalls
Safety recalls (2)
Equipment:mechanical:wrecker And Wheel Lift Devices 2014-05-13 · campaign 14V248000 · 2,303 vehicles
Defect: Jerr-Dan Corporation (Jerr-Dan) is recalling certain model year 2007-2014 Standard Duty Wreckers manufactured November 1, 2007, through March 3, 2014. In the affected vehicles, the underlift boom tilt cylinder may drift down while a vehicle is being towed.
Risk: If the underlift boom tilt cylinder drifts down during towing, the vehicle that is being towed may contact the road surface, increasing the risk of the vehicle crash.
Fix: Jerr-Dan will notify owners and dealers will replace the underlift tilt circuit counterbalance valve, free of charge. The recall began in July 2014. Owners may contact Jerr-Dan customer service at 1-800-926-9666.
Service Brakes, Hydraulic:foundation Components:hoses, Lines/Piping, And Fittings 2013-04-02 · campaign 13V117000 · 30 vehicles
Defect: Jerr-Dan Corporation is recalling certain model year 2010-2012 Standard Duty Wrecker vehicles manufactured October 4, 2010, through March 1, 2012. The affected vehicles are built on a Ford Super Duty Chassis and equipped with the 6.2L Triton Gasoline engine fitted with a Muncie Power Products clutch pump power take off (PTO). To install the PTO, the Anti-Lock Brake System (ABS) module was relocated. In its new location, a brake hose from the ABS module may chafe against other components. On
Risk: Brake line chafing may lead a loss of brake pressure resulting in additional distances being required to stop the vehicle, increasing the risk of a crash.
Fix: Jerr-Dan will notify owners will provide a free remedy. The recall began on July 26, 2013. A notification schedule has not yet been provided. Owners may contact Jerr-Dan at 1-800-923-9666.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2014-05-06 · JD 14-126 · Service Bulletin/Repair Instructions
jerr-dan has determined that sheave support weldments, on certain wreckrs may exhibit insufficient welds, which could reslt in a failure of the sheave support weldment.
Equipment:other:owners/Service/Other Manual 2014-02-04 · JD 14-035 · Service Bulletin/Repair Instructions
jerr-dan updated the original load chart documents and included in the mailing the new updated load charts.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.