2013 Jerr-Dan Standard Duty Wrecker problems, complaints & recalls
Safety recalls (1)
Equipment:mechanical:wrecker And Wheel Lift Devices 2014-05-13 · campaign 14V248000 · 2,303 vehicles
Defect: Jerr-Dan Corporation (Jerr-Dan) is recalling certain model year 2007-2014 Standard Duty Wreckers manufactured November 1, 2007, through March 3, 2014. In the affected vehicles, the underlift boom tilt cylinder may drift down while a vehicle is being towed.
Risk: If the underlift boom tilt cylinder drifts down during towing, the vehicle that is being towed may contact the road surface, increasing the risk of the vehicle crash.
Fix: Jerr-Dan will notify owners and dealers will replace the underlift tilt circuit counterbalance valve, free of charge. The recall began in July 2014. Owners may contact Jerr-Dan customer service at 1-800-926-9666.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2015-01-20 · JD 15-020 · Service Bulletin/Repair Instructions
this communication is informing customers that model 2758 lightbars manufactured by code 3 inc. may unexpectedly cease operation.
Equipment 2015-01-20 · SLR-JD-15-020 · Service Bulletin/Repair Instructions
jerr-dan: due to an increased mechanical stress leading to overheating of internal connector, high vibration and shock applications, during operation, will lead the lightbar to a loss of function. model 2012-13 2758 lightbars. *pe
Equipment 2014-05-06 · JD 14-126 · Service Bulletin/Repair Instructions
jerr-dan has determined that sheave support weldments, on certain wreckrs may exhibit insufficient welds, which could reslt in a failure of the sheave support weldment.
Equipment:other:owners/Service/Other Manual 2014-02-04 · JD 14-035 · Service Bulletin/Repair Instructions
jerr-dan updated the original load chart documents and included in the mailing the new updated load charts.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.