2011 Lexus Es problems, complaints & recalls
Most-reported problem areas: Air Bags (25) · Vehicle Speed Control (3) · Electrical System (3)
🧭 Reliability snapshot
Compared against other Lexus Es model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (55)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2025-12-15 · L-SB-0030-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Structure:body 2025-02-07 · L-SB-0017-19 Rev1 · Service Bulletin/Repair Instructions
some 2010 – 2026 model year lexus vehicles may exhibit paint stains after the removal of rapgard™. the paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard™. the wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on
Structure:body 2025-02-07 · L-SB-0017-19 Rev1 · Service Bulletin/Repair Instructions
some 2010 – 2026 model year lexus vehicles may exhibit paint stains after the removal of rapgard™. the paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard™. the wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on
Structure:body 2024-07-29 · L-SB-0030-24 Rev1 · Service Bulletin/Repair Instructions
some 2005 – 2024 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Structure:body 2024-07-29 · L-SB-0030-24 Rev1 · Service Bulletin/Repair Instructions
some 2005 – 2024 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Structure:body 2024-06-21 · L-SB-0030-24 · Service Bulletin/Repair Instructions
some 2005 – 2024 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Showing the 6 most recent of 55 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-07-26 · Electrical System“i am getting a parasitic electrical draw of 12% overnight. on a new interstate battery. i have checked lighting and allstate milewise monitor and neither appear to be the source. is there a common issue on a 2011 es350?…”
2025-08-18 · Electrical System: Instrument Cluster/Panel · 137,912 mi“the contact owns a 2011 lexus es 350. the contact stated that while driving at an undisclosed speed, the contact noticed fluid leaking from the instrument panel. the vehicle was taken to the dealer, but was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 137,912.…”
2024-12-05 · Structure:interior Panels:dashboard“i purchased the car on feb 9, 2014 at the above lexus dealership. $26,596. my dashboard is melting and it’s definitely a safety hazard. when materials used in the dashboard are prone to melting or degrading in extreme heat, potentially obstructing the driver's view and impacting visibility. at times i couldn't see and i almost had an accident w…”
2024-11-11 · Visibility/Wiper“we purchased this vehicle in mid 2018. in october of 2018 lexus issued a customer support process zlz which covered our vehicle for problems with the dashboard. at that time, we had no deterioration of our dashboard so we did not respond. the lexus program expired in 2021. in the last two years, our dashboard has deteriorated quite substantially b…”
2024-08-10 · Fuel/Propulsion System“i started my vehicle and drove about 1/2 mile when the car started acting like it was running out of gas. i pulled over and got about 1gallon of gas in a gas can and put it in the vehicle. i turned the car back on and drove about 2 blocks when the vehicle started jumping like it was going to run out of gas again. the vehicle then shut down while i …”
2024-05-01 · Air Bags · 💥 crash“the contact owned a 2011 lexus es 350. the contact stated that while driving at 40 mph, another vehicle crossed over into oncoming traffic, resulting in a head-on collision with the contact's vehicle. the air bags did not deploy. no warning lights were illuminated. the vehicle was towed to a tow yard and deemed a total loss by the contact insurance…”
2024-04-23 · Air Bags:sensor:occupant Classification · 65,000 mi“the contact owns a 2011 lexus es350. the contact stated that the passenger’s side air bag warning light was flashing constantly. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the occupant classification sensor needed to be replaced. the vehicle was repaired. the contact stated that the failure reocc…”
2023-11-21 · Visibility/Wiper“ i own a 2011 lexus es350. i understand there were several times in the past when repairs for a melting dashboard was fixed with no cost to the car owner. i don’t recall receiving information on this offer in a timely manner and now the offers have apparently expired. i think most customers were concerned about the cosmetic damage of the dashbo…”
2023-11-06 · Air Bags · 170,000 mi · 💥 crash“the contact owned a 2011 lexus 350. the contact stated that while driving at an undisclosed speed, her vehicle collided with another vehicle that ran a red light at 50 mph on the front passenger side door. the impact caused the vehicle to careen off the roadway and collide with a billboard support beam where it came to stop. no air bags were deploy…”
2022-10-10 · Suspension“the vehicle has severe rust and corrosion underneath affecting the suspension. the brakes and power steering needed repairs but the service would cause even more damage to the vehicle. the vehicle was confirmed by sterling mcall lexus of clear lake. 18160 gulf fwy, houston, tx 77546. and also firestone center pearland 2908 broadway st, pearland, tx…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.