🚗 AutoDefect IQ

2011 Mack Pinnacle (Chu) problems, complaints & recalls

0
Complaints
7
Recalls
165
Service bulletins
0
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (7)

Trailer Hitches:fifth Wheel Assembly 2015-10-13 · campaign 15V644000 · 448 vehicles

Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2011-2014 Pinnacle (CHU and CXU) trucks manufactured September 10, 2010, to June 17, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.

Risk: If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.

Fix: Mack will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 18, 2015. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0395.

Exterior Lighting:turn Signal:flasher Unit 2014-04-18 · campaign 14V208000 · 44,047 vehicles

Defect: Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.

Risk: A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.

Fix: Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25, 2014. Owners may contact Mack customer service at 1-866-298-6586. Mack's number for this recall is SC0379.

Electrical System 2014-02-21 · campaign 14V078000 · 70,208 vehicles

Defect: Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expa

Risk: Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.

Fix: Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0375.

Power Train:clutch Assembly:pedal/Hand Lever(Motorcycle) 2011-07-21 · campaign 11V370000 · 475 vehicles

Defect: MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010-2011 CHU, CXU AND GU HEAVY TRUCKS MANUFACTURED FROM JULY 12, 2010, THROUGH JULY 23, 2010 FOR A POTENTIALLY DEFECTIVE WELD ON THE SHAFT THAT THE CLUTCH PEDAL ATTACHES TO.

Risk: IF THE WELD FAILS, THE PEDAL SHAFT MAY WORK ITS WAY LOOSE AND POTENTIALLY CAUSE THE CLUTCH PEDAL TO FALL TO THE FLOOR, WHICH WOULD LIMIT THE DRIVER'S CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.

Fix: DEALERS WILL REPLACE THE CLUTCH PEDAL SHAFT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 29, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

Service Brakes, Air:slack Adjusters:automatic 2011-05-03 · campaign 11V272000 · 1,524 vehicles

Defect: MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHU, CXU, GU, LEU AND MRU TRUCKS MANUFACTURED FROM OCTOBER 15, 2010, THROUGH JANUARY 31, 2011, AND EQUIPPED WITH GUNITE AUTOMATIC SLACK ADJUSTERS. DUE TO AN INCOMPLETE "KNITTING" OF THE IRON AT THE TIME OF CASTING, INADEQUATE STRUCTURAL INTEGRITY OF THE SLACK ADJUSTER HOUSING CAN OCCUR, WHICH COULD CAUSE THE HOUSING TO BREAK AT THE HANDLE UNDER NORMAL OPERATING LOADS.

Risk: SLACK ADJUSTERS WITH THIS FLOW NOTCH COULD CRACK UNDER NORMAL BRAKING CONDITIONS CAUSING LOSS OF BRAKING WHICH COULD RESULT IN A VEHICLE CRASH.

Fix: MACK TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE SUBJECT SLACK ADJUSTERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 24, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-528-6586.

Trailer Hitches:fifth Wheel Assembly 2011-03-31 · campaign 11V209000 · 808 vehicles

Defect: MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008-2011 CHU AND CXU HEAVY TRUCKS MANUFACTURED FROM JANUARY 2008 THROUGH JULY 2010. THERE MAY BE AN INTERFERENCE WITH THE BOLTS USED TO SECURE THE FIFTH WHEEL TO THE FRAME THAT CAN PREVENT THE BOLTS FROM BEING TORQUED TO SPECIFICATION.

Risk: THE BOLTS MAY FAIL AND COULD RESULT IN THE FIFTH WHEEL COMING LOOSE CAUSING THE TRAILER TO SEPARATE FROM THE TRACTOR INCREASING THE RISK OF A CRASH.

Fix: DEALERS WILL INSPECT AND REPLACE THE BOLTS AS REQUIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 30, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

Visibility 2010-10-27 · campaign 10V537000 · 21 vehicles

Defect: MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011 CHU AND CXU, HEAVY TRUCKS MANUFACTURED FROM JULY 13, 2010, THROUGH AUGUST 13, 2010, WITHOUT REAR MUD FLAP HANGER BRACKETS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE REAR CONSPICUITY TREATMENT TYPICALLY FOUND ON THE MUD FLAP HANGER BRACKETS MAY NOT HAVE BEEN INSTALLED IN THE ALTERNATE POSITIONS AS ALLOWED IN THE REGULATION ON VEH

Risk: LACK OF REFLECTORS COULD LEAD TO REDUCED VISIBILITY OF THE VEHICLE INCREASING THE RISK OF A CRASH.

Fix: DEALERS WILL INSPECT AND INSTALL CONSPICUITY TREATMENT AS REQUIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 2, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

Service bulletins (165)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Electrical System 2024-02-21 · CBR-2350 202402 · Service Bulletin/Repair Instructions

cbr -telematics gateway (tgw) connect ability issues

Electrical System 2024-02-16 · CBR-2347 202402 · Service Bulletin/Repair Instructions

cbr - active "set park brake" message on drivers information display (did).

Power Train 2024-02-16 · CBR-202 202402 · Service Bulletin/Repair Instructions

cbr - automated manual transmission ( amt ) flywheel pilot bearing wear on input shaft.

Power Train 2023-11-07 · M-465-001 202311 · Service Bulletin/Repair Instructions

tsb: mack trucks now offer an improved hd inter-axle through shaft for the crd 125, 150, 180, and 200 family carriers. the new hd shaft went into production on january 23rd, 2023 for 2.54 - 3.50 axle ratios and april 1st, 2023 for 3.56 - 3.98 ratios. the new hd through shaft is an upgrade over the c

Engine And Engine Cooling 2023-08-18 · M-141-001 202308 · Service Bulletin/Repair Instructions

tsb: air restriction indicator

Suspension 2023-08-14 · M728-005A 202308 · Service Bulletin/Repair Instructions

tsb: barksdale leveling valve, leak test

Showing the 6 most recent of 165 bulletins. Search all of them free at nhtsa.gov.

What owners report

No detailed complaint narratives on file.

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Mack Pinnacle (Chu) years