2011 Victory Cross Roads problems, complaints & recalls
Most-reported problem areas: Wheels (1) · Exterior Lighting (1) · Equipment Adaptive/Mobility (1)
Safety recalls (1)
Engine And Engine Cooling:engine 2017-10-12 · campaign 17V647000 · 26,182 vehicles
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
Risk: A melted rear brake line can reduce braking performance, increasing the risk of a crash.
Fix: Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Latches/Locks/Linkages 2017-07-15 · VSA-15-01 R01 · Service Bulletin/Repair Instructions
victory motorcycle has learned that a potential issue may exist in some 2010-2015 victory cross country / cross roads / magnum / hard-ball saddlebag lock assemblies. this service advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorc
Service Brakes 2017-06-20 · V-17-02 · Service Bulletin/Repair Instructions
victory engineering has determined that some cross country, cross country tour, cross roads, magnum and hard ball models may experience damage to the rear brake line. motorcycles experiencing prolonged misfire conditions may produce increased catalytic converter temperatures causing the retention cl
Equipment:other:owners/Service/Other Manual 2016-08-16 · SAF-16-01 · Service Bulletin/Repair Instructions
a stop ride means the consumer must not operate their vehicle until the repair is complete. we have been made aware that some dealers are incorrectly communicating the importance of stop ride communications.
Latches/Locks/Linkages 2016-03-23 · VSA-15-01 R02 · Service Bulletin/Repair Instructions
victory motorcycle has learned that a potential issue may exist in some 2010-2016 victory cross country / cross roads / magnum / hard-ball saddlebag lock assemblies. this service advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorc
Equipment 2014-05-12 · TSB-V-14-01 · Service Bulletin/Repair Instructions
victory mc: a defect in chassis mounting point, may crack when used with accessory luggage rack of passenger backrest and would lose support for passenger to remain on motorcycle. *pe
What owners report
2016-08-15 · Wheels · 16,700 mi“tl* the contact owns a 2011 victory cross roads motorcycle. while driving approximately 50 mph, the rear wheel pulley failed and caused bolts to fracture in the rear wheel and the swing arm to become partially fractured. the vehicle was taken to a dealer where it was not diagnosed nor repaired. the manufacturer was not made aware of the failure. th…”
2014-06-16 · Equipment Adaptive/Mobility · 14,000 mi“tl* the contact owns a 2011 victory cross roads. the contact stated while driving 55 mph the left saddle bag flew off. the quick release pin that holds the saddle bag was not locked in place. the manufacturer was made aware of the failure. the approximate failure mileage was 14,000.…”
2013-09-09 · Exterior Lighting · 3,200 mi“while going 60 mph 4 separate times in one 250 mile trip. the bike just shut down. no power no reading on speedometer, no nothing. then 15- 20 second later everything came back up. bike restarted. speedometer went to zero then up to were it should be and the lights and odometer and info center came back up. i was trying to pull over at the time …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.