2012 Victory Cross Roads problems, complaints & recalls
Most-reported problem areas: Equipment (2) · Structure (1) · Engine (1)
Safety recalls (2)
Engine And Engine Cooling:engine 2017-10-12 · campaign 17V647000 · 26,182 vehicles
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
Risk: A melted rear brake line can reduce braking performance, increasing the risk of a crash.
Fix: Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
Equipment 2012-09-18 · campaign 12V457000 · 6,618 vehicles
Defect: Polaris is recalling certain model year 2012-2013 Victory motorcycles manufactured from January 3, 2012, through August 15, 2012. A torqueing procedure may have been missed on some throttle cable retention nuts. On certain motorcycles, the throttle cable retention nuts for either the pull or push throttle cable may have not been torqued correctly.
Risk: If the torqueing is missed and the retention nuts are loose, the retention nuts closest to the throttle body can become dislodged and interfere with the throttle function, increasing the risk of a crash.
Fix: Victory will notify owners and dealers will correctly torque the fasteners free of charge. The safety recall began on October 4, 2012. Owners may contact Victory consumer service department by calling 1-888-704-5290.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Latches/Locks/Linkages 2017-07-15 · VSA-15-01 R01 · Service Bulletin/Repair Instructions
victory motorcycle has learned that a potential issue may exist in some 2010-2015 victory cross country / cross roads / magnum / hard-ball saddlebag lock assemblies. this service advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorc
Service Brakes 2017-06-20 · V-17-02 · Service Bulletin/Repair Instructions
victory engineering has determined that some cross country, cross country tour, cross roads, magnum and hard ball models may experience damage to the rear brake line. motorcycles experiencing prolonged misfire conditions may produce increased catalytic converter temperatures causing the retention cl
Equipment:other:owners/Service/Other Manual 2016-08-16 · SAF-16-01 · Service Bulletin/Repair Instructions
a stop ride means the consumer must not operate their vehicle until the repair is complete. we have been made aware that some dealers are incorrectly communicating the importance of stop ride communications.
Latches/Locks/Linkages 2016-03-23 · VSA-15-01 R02 · Service Bulletin/Repair Instructions
victory motorcycle has learned that a potential issue may exist in some 2010-2016 victory cross country / cross roads / magnum / hard-ball saddlebag lock assemblies. this service advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorc
Equipment 2014-05-12 · TSB-V-14-01 · Service Bulletin/Repair Instructions
victory mc: a defect in chassis mounting point, may crack when used with accessory luggage rack of passenger backrest and would lose support for passenger to remain on motorcycle. *pe
What owners report
2024-06-14 · Engine“i pulled onto a main road through a busy intersection and shifted through the gears under normal load. upon shifting from 4th into 5th gear one of the c clips failed causing devastating damage to the transmission gears. the bike jerked and locked up for a moment but i was able to keep it under control and slow down to a stop. there was no warning …”
2014-09-29 · Structure · 7,000 mi“i have noticed the latching mechanism on the saddlebag is wearing prematurely. the right side bag has more noticeable wear than the left saddlebag. it appears that the soft metal is being worn from the latch striker hoop. at the current wear rate it may only last another year before the saddlebag may open during vehicle operation causing undeterm…”
2014-08-31 · Equipment“recall number 13e-048 lock and ride back rest and luggage rack. notified in december 2013 about recall. notified in april 2014 that parts were available for repair. as of september 2014 (9 mos after notification) dealer still does not have parts from victory for the repair. been lied to about this for months. called customer service for vi…”
2014-08-04 · Equipment“tl* the contact owns a 2012 victory cross roads. the contact stated that he received notification for nhtsa campaign number: 12v457000 (equipment) and that the part was available to perform the repair, but that the dealer had not repaired the vehicle. the contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.