2011 Western Star 6900 problems, complaints & recalls
Safety recalls (3)
Equipment 2017-12-15 · campaign 17V810000 · 24,860 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach fr
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
Exterior Lighting:brake Lights:switch 2017-11-27 · campaign 17V761000 · 438,255 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Risk: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Fix: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
Engine And Engine Cooling:engine:diesel 2012-02-28 · campaign 12V074000 · 103,437 vehicles
Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACK
Risk: A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Fix: DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
Service bulletins (282)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Visibility 2022-06-27 · SBW83-030 · Service Bulletin/Repair Instructions
updated western star service bulletin for hvac actuator replacement
Visibility 2021-10-18 · ICI21-030 · Service Bulletin/Repair Instructions
sf626 western star window replacement inspection notification. this letter is to inform you that field service campaign sf626 western star window replacement inspection notification campaign was released.
Electrical System 2021-06-10 · SBW54-080 · Service Bulletin/Repair Instructions
western star service bulletin for key fob id retention. key fobs for remote keyless entry on western star vehicles are delivered in packages that include a unique id for the fob. the id is required when pairing the key fob with a vehicle.
Engine And Engine Cooling 2021-04-19 · WI21-009 · Service Bulletin/Repair Instructions
warranty information letter announcing that dtna is increasing the standard diagnostic times (sdts) shown. the updated after treatment system (ats) diesel exhaust fluid (def) pump times will be applied to repair orders opened on or after april 12, 2021.
Equipment 2021-04-06 · WI21-008 · Service Bulletin/Repair Instructions
warranty information letter announcing dtna is adjusting the standard repair times (srts) shown. the updated times will be applied to repair orders opened on or after april 5, 2021.
Equipment 2021-03-10 · WP60-100 · Service Bulletin/Repair Instructions
updated western star parts technical bulletin for universal design floor mats. this bulletin replaces the version dated february 12, 2021. information about parts notes in the paragon system have been added and the trimming instructions are revised. universal floor mat designs fit multiple cab confi
Showing the 6 most recent of 282 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.