2023 Western Star 6900 problems, complaints & recalls
Safety recalls (2)
Parking Brake 2024-01-10 · campaign 24V013000 · 149 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Western Star 4900 and Western Star 6900 vehicles. A defect in the inversion valve may delay park brake engagement, which could allow the vehicle to move unintentionally. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Risk: Unintentional vehicle movement can increase the risk of a crash or injury.
Fix: DTNA will inspect and replace the inversion valves, as necessary free of charge. Owner notification letters were mailed February 27, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL992.
Steering:linkages:tie Rod Assembly 2022-09-28 · campaign 22V722000 · 36 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.
Risk: Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.
Fix: Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed Marc 15, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL955.
Service bulletins (23)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel/Propulsion System 2026-06-01 · PB-47-900-WST · Service Bulletin/Repair Instructions
parts bulletin for fluorosilicone fuel tank cap seals
Engine 2025-10-16 · CXA_10_25_Conmet Oil Pan · Other
cx advocate for conmet oil pan insert additional issues
Steering 2025-06-19 · PB33-005-WST · Service Bulletin/Repair Instructions
parts bulletin for tie rod assembly part breakdown
Engine 2024-11-11 · WI24-019 · Warranty Program/Extension
warranty information letter for detroit line or line seal, high pressure fuel injector standard repair time updates
Unknown Or Other 2024-10-17 · CXA 10_17_Incorrect VIN · Other
cx advocate for ecascadia incorrect vin (sf692)
Unknown Or Other 2024-10-01 · SF679-DLR LTR · Service Campaign
revised field service campaign for virtual technician module. 2nd revision:certain vehicles in group b with cummins engines have been reassigned to the newly created group e. the parts table has been updated to include the mounting bracket and fasteners required for virtual technician installation.
Showing the 6 most recent of 23 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.