2012 Autocar Xpert problems, complaints & recalls
Safety recalls (8)
Parking Brake 2023-01-23 · campaign 23V023000 · 11,353 vehicles
Defect: Autocar, LLC (Autocar) is recalling certain 2012-2016 Xpert, 2010-2020 Xspotter, 2008-2020 Xpeditor, 2008-2010 WXLL and WX vehicles. A worn parking brake control valve can leak air into the vent line, creating excessive back pressure and causing the parking brake to release unexpectedly.
Risk: The unexpected release of the parking brake may allow the vehicle to rollaway, increasing the risk of a crash.
Fix: Dealers will remove the vent line and fitting from the valve, free of charge. Owner notification letters were mailed March 23, 2023. Owners may contact Autocar customer service at 1-888-218-3611. Autocar's number for this recall is ACX-2023 ACTT-2301.
Structure:frame And Members 2014-07-02 · campaign 14V397000 · 287 vehicles
Defect: Autocar Industries, LLC (Autocar) is recalling certain model year 2012-2015 Xpert trucks manufactured November 30, 2011, to November 5, 2014 and having a 164-inch wheelbase and a sweeper body which is mounted with a gap between the cab and the body (where optional equipment could be installed). When being driven at speeds above 25mph, the affected vehicles may have an unexpected bounce.
Risk: The unexpected bounce may cause the operator to lose control of the vehicle, increasing the risk of a crash.
Fix: The remedy for this recall is still under development. An interim notice was mailed to owners in August 2014. The recall began on November 20, 2014. Owners may contact Autocar customer service at 1-765-489-5499. Autocar's number for this recall is M-1408.
Seats 2014-04-23 · campaign 14V198000 · 207 vehicles
Defect: Autocar Industries, LLC (Autocar) is recalling certain model year 2012-2014 Xpert vehicles manufactured July 11, 2011, through March 5, 2014. During manufacturing, the floor mat may have been captured between the seat brackets and the cab sheet metal at all four connection points. This could cause the torque on the bolts to relax to below the required torque, allowing them to loosen. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating S
Risk: Loose bolts may allow the seat to move in the event of a crash, increasing the risk of injury to the seat occupant.
Fix: Autocar will notify owners, and dealers will correct the seat mounting free of charge. The recall is expected to began in June 2014. Owners may contact Autocar's customer service at 1-765-489-5499. Autocar's number for this recall is M-1405.
Service Brakes, Air 2014-04-23 · campaign 14V199000 · 207 vehicles
Defect: Autocar Industries, LLC (Autocar) is recalling certain model year 2012-2014 Xpert vehicles manufactured July 11, 2011, through March 5, 2014. The bolts securing the brake valve to the cab may be below the required torque which could cause a failure in the connection of the airlines and the brake valve. Thus, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Risk: Low bolt torque may result in a loss of brake line air pressure, increasing the risk of a crash.
Fix: Autocar will notify owners, and dealers will correct the brake valve mounting, free of charge. The recall began in June 2014. Owners may contact Autocar's customer service at 1-765-489-5499. Autocar's number for this recall is M-1406.
Steering:column 2014-04-23 · campaign 14V200000 · 207 vehicles
Defect: Autocar Industries, LLC (Autocar) is recalling certain model year 2012-2014 Xpert vehicles manufactured July 11, 2011, through March 5, 2014. The bolts that secure the steering column mounting bracket could be below the required torque and possibly cause the steering column to come loose.
Risk: A loose steering column may make it difficult to steer the vehicle, increasing the risk of a crash.
Fix: Autocar will notify owners, and dealers will correct the steering column mounting, free of charge. The recall began in June 2014. Owners may contact Autocar's customer service at 1-765-489-5499. Autocar's number for this recall is M-1407.
Seat Belts 2014-03-19 · campaign 14V133000 · 207 vehicles
Defect: Autocar Industries, LLC (Autocar) is recalling certain model year 2012-2014 Xpert vehicles manufactured July 11, 2011, through March 5, 2014. The bolts used to anchor the seat belts may be insufficiently tight to withstand the forces experienced in certain crashes. As such, these vehicles do not conform to Federal Motor Vehicles Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Risk: If the seat belt does not properly restrain the seat occupant, there is an increased risk of injury in the event of a crash.
Fix: Autocar will notify owners, and dealers will tighten the seat belt mounting bolts, free of charge. The recall is began in June 2014. Owners may contact Autocar at 1-765-489-5499. Autocar's number for this recall is M-1401.
Seat Belts 2013-01-09 · campaign 13V006000 · 80 vehicles
Defect: Autocar Industries, LLC is recalling certain model year 2012 Xpert vehicles manufactured October 17, 2011, through September 17, 2012; and with serial numbers in the range 213522 through 215336. The seat belt anchorages fail to sustain the 3000 pound forces for the specified length of time. Therefore, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 210, "Seat Belt Assembly Anchorages."
Risk: In the event of a crash, an insufficient seat belt anchorage may prevent the seat belt from properly restraining the occupant. This increases the risk of injury to the seat occupant.
Fix: Autocar will notify owners, and dealers will repair the seat belts, free of charge. The recall began on March 1, 2013. Owners may contact Autocar at 1-765-489-5499.
Electrical System:wiring 2012-09-13 · campaign 12V448000 · 20 vehicles
Defect: Autocar Industries, LLC (Autocar) is recalling certain model year 2012 Xpert medium-duty class 7 vehicles, manufactured from October 17, 2011, through June 18, 2012, equipped with both left hand and right hand driving positions. The negative cable ground stud and/or wiring harness on each vehicle may interfere with the right-hand drivers side brake pedal. The interference may prevent the driver from being able to fully depress the brake pedal, resulting in reduced braking capability.
Risk: A reduction or complete loss of braking capability can lead to increased stopping distances and/or the increased risk of a crash.
Fix: All of the affected vehicles were corrected by September 28, 2012. Owners may contact Autocar Industries, Inc., at 1-765-489-5499.
Service bulletins (7)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2014-08-07 · SP 8-600-003 · Service Bulletin/Repair Instructions
service program instructions to improve hvac performance. emailed to dealers and service centers as well as customer list that requests all campaign communications.
Equipment:other:owners/Service/Other Manual 2014-08-07 · SP 8-600-002 · Service Bulletin/Repair Instructions
service program instructions to improve hvac performance. emailed to dealers and service centers as well as customer list that requests all campaign communications.
Equipment:appliance:air Conditioner 2014-08-01 · SP-8-600-003 · Service Bulletin/Repair Instructions
autocar: see document search button for owner letter. instructions being provided by one of three different programs updating hvac on certain vehicles, using vin of these vehicles. *pe
Equipment:other:owners/Service/Other Manual 2014-08-01 · SP-8-600-002 · Service Bulletin/Repair Instructions
autocar: see document search button for owner letter. instructions provided regarding upgrading hvac on certain vehicles. model xpert. *pe
Equipment:other:owners/Service/Other Manual 2014-07-28 · SP 8-600-001 · Service Bulletin/Repair Instructions
service program instructions to improve hvac performance. emailed to dealers and service centers as well as customer list that request all campaign communications.
Equipment:appliance:air Conditioner 2014-07-01 · SP-8-600-001 · Service Bulletin/Repair Instructions
autocar: see document search button for owner letter. instructional information regarding the upgrading of hvac performance on certain vehicles. model xpert. *pe
Showing the 6 most recent of 7 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.