2016 Autocar Xpert problems, complaints & recalls
Safety recalls (4)
Parking Brake 2023-01-23 · campaign 23V023000 · 11,353 vehicles
Defect: Autocar, LLC (Autocar) is recalling certain 2012-2016 Xpert, 2010-2020 Xspotter, 2008-2020 Xpeditor, 2008-2010 WXLL and WX vehicles. A worn parking brake control valve can leak air into the vent line, creating excessive back pressure and causing the parking brake to release unexpectedly.
Risk: The unexpected release of the parking brake may allow the vehicle to rollaway, increasing the risk of a crash.
Fix: Dealers will remove the vent line and fitting from the valve, free of charge. Owner notification letters were mailed March 23, 2023. Owners may contact Autocar customer service at 1-888-218-3611. Autocar's number for this recall is ACX-2023 ACTT-2301.
Steering:linkages:tie Rod Assembly 2017-08-29 · campaign 17V534000 · 30 vehicles
Defect: Autocar Industries, LLC (Autocar Industries) is recalling certain 2016 Xpert, and Xspotter vehicles, equipped with certain Dana Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Risk: If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Fix: Autocar Industries will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary, free of charge. The recall began on September 20, 2017. Owners may contact Autocar customer service at 1-877-777-5360. Autocar's number for this recall is MDTT-1701.
Steering:linkages 2016-10-07 · campaign 16V723000 · 1,132 vehicles
Defect: Autocar Industries, LLC (Autocar) is recalling certain model year 2015-2017 Xspotter and Xpert vehicles manufactured March 2, 2015, to September 22, 2016. The castle nuts on the steering linkage assembly may not have been tightened properly.
Risk: If the castle nuts were not properly tightened, the cotter pin could shear and the steering linkage assembly components could separate, resulting in the loss of steering and increasing the risk of a crash.
Fix: Autocar will notify owners, and authorized Autocar service repair facilities will repair the vehicles, free of charge. The recall began on November 18, 2016. Owners may contact Autocar customer service at 1-888-218-3611. Autocar's number for this recall is MDTT-1602.
Engine And Engine Cooling:engine 2015-05-13 · campaign 15V281000 · 41 vehicles
Defect: Autocar Industries, LLC (Autocar) is recalling certain model year 2014-2016 Xpert and XSpotter vehicles manufactured September 24, 2013, to April 22, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
Risk: If engine oil comes into contact with a hot surface, there could be is an increased risk of a fire.
Fix: Cummins will notify owners on behalf of Autocar, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 16, 2015. Owners may contact Autocar customer service at 1-765-589-5499 or Cummins Inc. at 1-800-343-7357.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Exterior Lighting:headlights 2017-11-03 · SP 3-873-005 · Service Bulletin/Repair Instructions
autocar service program repair instructions to install a diode harness in the rh headlamp circuit in my 2014-2017 xperts
Equipment:other:owners/Service/Other Manual 2017-11-03 · SP 3-873-005 · Service Bulletin/Repair Instructions
autocar service program repair instructions to install a diode harness in the rh headlamp circuit in my 2014-2017 xperts
Engine And Engine Cooling 2016-08-26 · SP 2-219-002 · Service Bulletin/Repair Instructions
service program instructions to replace charged air cooler piping. emailed to dealers and service centers as well as customer list that request all campaign communications.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.