2012 International Durastar problems, complaints & recalls
Safety recalls (13)
Equipment 2017-12-11 · campaign 17V792000 · 10,195 vehicles
Defect: Navistar, Inc. (Navistar) is recalling certain 2000-2001 International 4700, 2000-2002 4900, 2001-2003 8100 (TranStar) and 9100I, 2002-2003, 2005, 2007-2009, 2012-2014 and 2016-2018 DuraStar, 2012 and 2014-2017 ProStar, 2014-2015 TerraStar, and 2018 LT trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the exting
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Navistar will notify owners, instructing them to notify Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Navistar customer service at 1-331-332-1590, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Electrical System:wiring 2015-06-22 · campaign 15V394000 · 29,182 vehicles
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2010-2014 International Durastar trucks manufactured May 13, 2009, to June 24, 2013, 2011-2012 International Workstar trucks manufactured November 30, 2010, to September 26, 2011, and 2010-2014 IC Bus HC transit buses manufactured November 19, 2009, to April 24, 2013. The affected vehicles may have an improperly routed engine grid heater power feed cable which can result in the cable contacting the metal edge on the cab.
Risk: If the cable contacts the metal edge of the cab, it may cause an electrical short, increasing the risk of a fire.
Fix: Navistar will notify owners, and dealers will secure the power feed cable so that it cannot contact the cab, free of charge. The recall began on August 3, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15514.
Visibility:defroster/Defogger/Hvac System:fan/Motor 2015-04-22 · campaign 15V241000 · 82,736 vehicles
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the HVAC system linear power module (LPM) which is used to control the blower speed. The overvoltage condition could result in th
Risk: If the LPM overheats and fails, there is an increased risk of a fire.
Fix: Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began on August 6, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15509.
Electrical System:software 2014-02-19 · campaign 14V063000 · 538 vehicles
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2011-2014 International DuraStar Trucks and 2012-2014 International TerraStar trucks intended for emergency vehicle operations manufactured from February 25, 2010, through February 18, 2013, and equipped with 2010 MaxxForce 7 V8 diesel engines. In the affected vehicles, the Engine Warning Protection Shutdown (EWPS) was inadvertently re-enabled when the Engine Control Module (ECM) was recalibrated.
Risk: If the Engine Warning Protection System is enabled and certain engine faults occur, the emergency vehicle may shutdown (EWPS) hampering rescue operations and increasing the risk of injury.
Fix: Navistar will notify owners, and dealers will recalibrate the ECM software to ensure that the EWPS is disabled, free of charge. The recall began on March 12, 2014. Owners may contact Navistar at 1-331-332-5000. Navistar's recall number for this campaign is 14505.
Visibility 2013-04-17 · campaign 13V146000 · 14,720 vehicles
Defect: Navistar is recalling certain model year 2011-2012 International Lonestar, model year 2012-2013 International Terrastar and model year 2011-2013 International DuraStar, ProStar, TranStar, and WorkStar commercial trucks manufactured from June 1, 2010, through March 7, 2012 and equipped with day cab codes 16CAB, 16030, or 16196 and feature codes 16WCE, 16WCR, 16XWD, 16XWE, 16XWV, 16XXB, 16XXD, 16XXE, 16XXG, or 16XYN sun shades. The sun shade may not be properly secured to the cab roof panel which
Risk: If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.
Fix: Navistar will notify owners, and dealers will inspect and strengthen the sun shade mounting, free of charge. The safety recall began on September 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's campaign number is 13505.
Electrical System 2013-01-17 · campaign 13V020000 · 7,657 vehicles
Defect: Navistar is recalling certain model year 2012-2013 IC Bus brand model 1300FBC, CE, HC, and RE buses; model year 2011-2013 International brand model Durastar, model year 2013 International brand Workstar trucks; model year 2013 Holiday Rambler brand model Ambassador and Endeavor vehicles; and model year 2013 Monaco brand model Diplomat and Knight vehicles. These vehicles were manufactured August 5, 2010 through September 6, 2012 and are equipped with certain 2011-2013 model year I-6 engines with
Risk: An unexpected engine shut down while driving may increase the risk of a vehicle crash.
Fix: Navistar will notify owners, and dealers will replace the IPR wire connector free of charge. The safety recall began on March 15, 2013. Owners may contact Navistar at 1-800-448-7825.
Seats 2012-10-18 · campaign 12V509000 · 5 vehicles
Defect: Navistar is recalling certain model year 2012 International DuraStar and Workstar commercial trucks, manufactured from April 26, 2011, through December 19, 2011, and equipped with a 7 degree passenger seat (feature code 16JAJ or SCBA). During a load test, the front passenger seat separated from its mounting rails. Thus, the vehicles failed to conform to the requirements of Federal Motor Vehicle Safety Standard No. 207, "Seating Systems."
Risk: In the event of a crash, the seat may may come loose resulting in an increased risk of injury to the seat occupant.
Fix: Navistar will notify owners, and dealers will replace the seat adjuster rail, anchor plate, and mounting hardware, free of charge. The safety recall began on December 18, 2012. Owners may contact Navistar at 1-800-448-7825.
Parking Brake:driveline:air:chamber 2012-09-20 · campaign 12V465000 · 559 vehicles
Defect: Navistar is recalling certain model year 2013 International 8600, 2012 and 2013 Durastar, 2011-2013 ProStar, and 2012 WorkStar trucks, manufactured from November 23, 2010, through April 02, 2012, and equipped with piston spring brake feature code 04EVP. The piston bore area of the parking brake chamber may have an air leak could result in the parking brake not fully releasing.
Risk: If the parking brake does not fully release, the service brakes may lock up without warning, increasing the risk of a crash.
Fix: Navistar will notify owners, and dealers will replace the spring brake chamber free of charge. The safety recall began on November 6, 2012. Owners may contact Navistar at 1-331-332-1590.
Service Brakes, Air:supply:check Valve 2012-02-13 · campaign 12V052000 · 17,867 vehicles
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012-2013 IC BUS CE-C, HC, AND INTERNATIONAL 9400 AND CERTAIN MODEL YEAR 2011 THROUGH 2013 INTERNATIONAL DURASTAR, PAYSTAR, WORKSTAR, TRANSTAR, LONESTAR, PROSTAR, 9200, AND 9800, AND CERTAIN MODEL YEAR 2013 INTERNATIONAL 9900, VEHICLES, MANUFACTURED FROM DECEMBER 2, 2010, THROUGH JANUARY 26, 2012, AND EQUIPPED WITH BENDIX ATR-6 TRACTION RELAY VALVES. IN EXTREMELY COLD CONDITIONS, THESE BENDIX RELAY VALVES MAY POTENTIALLY DEVELOP INTERNAL LEAKAGE. INTER
Risk: UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE BRAKES TO OVERHEAT AND LEAD TO A FIRE. UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH. ALSO, THE BRAKES MAY BE APPLIED WITHOUT ILLUMINATING THE BRAKE LIGHTS, FAILING TO GIVE PROPER WARNING TO OTHER DRIVERS.
Fix: NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL PROVIDE A TEMPORARY REPAIR UNTIL BENDIX DEVELOPS A PERMANENT REMEDY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 10, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
Power Train:axle Assembly 2011-12-19 · campaign 11V589000 · 11 vehicles
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012 INTERNATIONAL DURASTAR AND IC BUS HC HEAVY TRUCKS AND BUSES MANUFACTURED FROM FEBRUARY 10, 2011, THROUGH FEBRUARY 18, 2011,THAT WERE EQUIPPED WITH A MERITOR MFS08 SERIES NON-DRIVE FRONT STEER AXLE. DURING THE ASSEMBLY PROCESS, THE STEERING ATTACHMENT BOLTS MAY HAVE BEEN INSUFFICIENTLY TORQUED.
Risk: INSUFFICIENT TORQUE OF THE STEERING ARM BOLTS MAY RESULT IN BOLT FATIGUE AND FRACTURE AND/OR ARM SEPARATION, THEREBY POTENTIALLY RESULTING IN LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.
Fix: NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 10, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
Electrical System:12v/24v/48v Battery:cables 2011-06-15 · campaign 11V325000 · 477 vehicles
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 INTERNATIONAL DURASTAR HEAVY TRUCKS EQUIPPED WITH ENGINE FEATURE CODE 12UXJ AND 12UXH MANUFACTURED FROM JANUARY 21, 2010, THROUGH APRIL 19, 2011. THE BATTERY CABLE INSULATION MAY ABRADE ON THE FRONT SUSPENSION SPRING SHACKLE, POSSIBLY RESULTING IN AN ELECTRICAL SHORT.
Risk: AN ELECTRICAL SHORT MAY CAUSE A FIRE WITHOUT WARNING, POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Fix: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL INSTALL A BRACKET TO ROUTE THE BATTERY CABLES AWAY FROM THE FRONT SUSPENSION SPRING SHACKLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 18, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
Service Brakes, Air:antilock:control Unit/Module 2011-04-19 · campaign 11V252000 · 2,543 vehicles
Defect: NAVISTAR IS RECALL CERTAIN MODEL YEAR 2011 AND 2012 INTERNATIONAL DURASTAR, PAYSTAR, WORKSTAR, TRANSTAR, LONESTAR AND PROSTAR COMMERCIAL TRUCKS MANUFACTURED FROM NOVEMBER 5, 2010, THROUGH MARCH 10, 2011, FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS (ABS)." THE TRAILER ABS FAULT INDICATOR LAMP IN THE INSTRUMENT CLUSTER WILL NOT ILLUMINATE DUE TO A PROGRAMMING OR HARDWARE ISSUE WITH THE BRAKE SYSTEM ELECTRONIC CONTROL UNIT.
Risk: AN INOPERABLE TRAILER ABS FAULT INDICATOR MAY PREVENT THE DRIVER FROM BEING AWARE OF A TRAILER ABS FAULT CONDITION THEREBY POSSIBLY INCREASING THE RISK OF A CRASH POTENTIALLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Fix: NAVISTAR WILL NOTIFY OWNERS. DEALERS WILL REPROGRAM OR REPLACE THE BRAKE SYSTEM ELECTRONIC CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 12, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
Service Brakes, Air:slack Adjusters:automatic 2011-03-14 · campaign 11V167000 · 33 vehicles
Defect: NAVISTAR IS RECALL CERTAIN MODEL YEAR 2011 AND 2012 INTERNATIONAL DURASTAR AND WORKSTAR COMMERCIAL TRUCKS MANUFACTURED FROM OCTOBER 19, 2010, AND FEBRUARY 3, 2011, EQUIPPED WITH GUNITE AUTOMATIC SLACK ADJUSTERS. DUE TO AN INCOMPLETE "KNITTING" OF THE IRON AT THE TIME OF CASTING, INADEQUATE STRUCTURAL INTEGRITY OF THE SLACK ADJUSTER HOUSING CAN OCCUR, WHICH COULD CAUSE THE HOUSING TO BREAK AT THE HANDLE UNDER NORMAL OPERATING LOADS.
Risk: IF THE SLACK ADJUSTER HOUSING WERE TO BREAK, THE WHEEL BRAKE TO WHICH THE SLACK ADJUSTER IS ATTACHED WOULD NO LONGER FUNCTION, REDUCING BRAKING CAPACITY AND, IN SOME CASES, CAUSING THE VEHICLE TO PULL TO ONE SIDE. REDUCED BRAKING PERFORMANCE AND/OR LOSS OF STEERING CONTROL INCREASES THE RISK OF A CRASH.
Fix: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE SUBJECT SLACK ADJUSTERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT APRIL 1, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
Service bulletins (300)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-07-30 · IK2600052 · Service Bulletin/Repair Instructions
this article describes how to fix a speedometer that does not read accurately. an inaccurate speedometer can be caused by changing the tire size, changing rear axle ratio (rar), or by parameters being inadvertently changed during a programming event. use the formulas and calculator below to correct
Engine 2026-04-25 · IK2600285 · Service Bulletin/Repair Instructions
this document enables technicians to: 1. accurately identify second generation maxxforce medium duty engine control systems. 2. understand the programming intricacies related to these systems. 3. autonomously execute programming tasks without needing technical support.
Engine 2026-02-05 · IK2600090 · Other
new carb idle reduction change request
Electrical System 2026-02-03 · IK4300035 · Service Bulletin/Repair Instructions
this tool is designed to compare diamond logic feature data across multiple vehicle configuration files. it allows users to quickly load files either manually or directly from the diamond logic builder vehicles folder using vin-based selection. as files are added or removed, the comparison runs auto
Engine 2026-01-26 · IK2600255 · Other
this document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. customer requested changes will be approved in accordance with the requirements specified in 40 cfr part 1037 to ensure continued compliance with green
Engine 2026-01-02 · IK2600047 · Service Bulletin/Repair Instructions
engine replacements for all international engines will need to follow this procedure.
Showing the 6 most recent of 300 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.