2018 International Durastar problems, complaints & recalls
Safety recalls (9)
Electrical System:wiring 2023-04-06 · campaign 23V248000 · 42,054 vehicles
Defect: Navistar, Inc. (Navistar) is recalling certain 2016-2017 International TranStar, 2017-2019 International ProStar, International LoneStar, 2017-2020 International DuraStar, WorkStar, and 2018-2019 IC Bus HC Commercial buses. The heating, ventilation, and air-conditioning (HVAC) blower motor circuit may have an insufficient wiring terminal that can overheat.
Risk: An overheated electrical circuit can increase the risk of a fire.
Fix: Dealers will replace the HVAC blower motor load circuit wiring terminal, free of charge. Owner notification letters are expected to be mailed June 5, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23510.
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-05-19 · campaign 21V366000 · 1,780 vehicles
Defect: Navistar, Inc. (Navistar) is recalling certain 2018-2019 International WorkStar, International DuraStar, 2019-2021 International HV, International MV, and IC Bus RE Commercial Bus vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 21, 2021. Owners may contact Navistar customer service at 1-800-448-7825.
Engine And Engine Cooling:engine:engine Control Module (Ecu/Ecm):software 2020-12-23 · campaign 20V810000 · 17,213 vehicles
Defect: Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep the vehicle from moving.
Risk: Unexpected Vehicle movement can increase the risk of a crash or injury.
Fix: Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20510.
Fuel System, Diesel: Pre-Heater 2020-04-17 · campaign 20V219000 · 27,421 vehicles
Defect: Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also
Risk: A fire increases the risk of injury. An engine stall can increase the risk of a crash.
Fix: Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the fuel heater and installing a cover over the wire harness connector, free of charge. The recall began May 28, 2020. Owners may contact Cummins customer service at 1-800-286-6467.
Engine 2019-11-21 · campaign 19V841000 · 12,539 vehicles
Defect: Navistar, Inc. (Navistar) is recalling certain 2019-2020 International MV and HV, 2018-2020 Workstar, and 2018-2019 Durastar vehicles equipped with feature codes 12VXT and 12VXU. With the parking brake applied and the automatic transmission in the 'Drive' or 'Reverse' position, when the stationary PTO switch is engaged by the operator, the engine RPM will ramp up and may overcome the parking brake's ability to hold the vehicle.
Risk: Unintended vehicle movement increases the risk of a crash.
Fix: Navistar will notify owners, and dealers will update the Engine Control Module to enable the PTO neutral interlock, free of charge. The recall began January 16, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19518.
Exterior Lighting:brake Lights 2019-03-26 · campaign 19V239000 · 7 vehicles
Defect: Custom Fab & Body LLC (Custom Fab & Body) is recalling certain 2018 Ford F-650 XLT Crew Cab, 2017-2018 International 7500 4x4, and 2018 International 7500 4x2, Freightliner M2-112 and M2-106, and Kenworth T-370-based emergency vehicles equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard
Risk: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Fix: Custom Fab & Body has notified owners, instructing them to contact Whelen for replacement lights, free of charge. The recall began April 11, 2019. Owners may contact Whelen customer service at 1-860-526-9504.
Fuel System, Diesel: Pre-Heater 2019-03-20 · campaign 19V216000 · 23,122 vehicles
Defect: Navistar, Inc. (Navistar) is recalling certain 2017-2020 International DuraStar and WorkStar, 2018-2020 IC Bus CECB, International HV and MV, 2018-2019 IC Bus 1300 FBC and HCCB, and 2019-2020 IC Bus TCCB vehicles equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.
Risk: A fire increases the risk of injury. An engine stall can increase the risk of crash.
Fix: Cummins will notify the affected Navistar owners. Cummins dealers will replace the fuel heater with a newly designed fuel heater, free of charge. The recall began May 2, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or Navistar customer service at 1-800-448-7825.
Seat Belts:front:anchorage 2018-05-03 · campaign 18V293000 · 18,665 vehicles
Defect: Navistar, Inc. (Navistar) is recalling certain 2018-2019 International WorkStar, DuraStar, LoneStar, LT, ProStar, RH and IC Bus HC, 2018 International TranStar, 2019 International HV and MV trucks and transit buses. The front driver and passenger seat belt anchor D-ring bolt may break in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
Risk: If the D-ring bolt breaks during a crash, the seat occupant may not be properly restrained, increasing their risk of injury.
Fix: Navistar has notified owners, and dealers will replace the D-ring bolt depending on the information found on the seat belt label, free of charge. The recall began May 23, 2018. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 18505.
Equipment 2017-12-11 · campaign 17V792000 · 10,195 vehicles
Defect: Navistar, Inc. (Navistar) is recalling certain 2000-2001 International 4700, 2000-2002 4900, 2001-2003 8100 (TranStar) and 9100I, 2002-2003, 2005, 2007-2009, 2012-2014 and 2016-2018 DuraStar, 2012 and 2014-2017 ProStar, 2014-2015 TerraStar, and 2018 LT trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the exting
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Navistar will notify owners, instructing them to notify Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Navistar customer service at 1-331-332-1590, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Service bulletins (174)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-09-04 · IK2600284 · Service Bulletin/Repair Instructions
this document aims to enable technicians to: 1. accurately identify third generation maxxforce medium duty engine control systems. 2. understand the programming intricacies related to these systems. 3. autonomously execute programming tasks without needing technical support.
Electrical System 2026-07-21 · IK1900198 · Service Bulletin/Repair Instructions
this article only applies to models w/ 0016uzl built between 06/23/2014 – 05/11/2020 or models w/ 0016uzl w/ safety recall 14516 completed reference the appropriate technician manual for models outside of this population. safety recall 14516 has been issued for units built before june 23, 2014. for
Engine 2026-02-05 · IK2600090 · Other
new carb idle reduction change request
Electrical System 2026-02-03 · IK4300035 · Service Bulletin/Repair Instructions
this tool is designed to compare diamond logic feature data across multiple vehicle configuration files. it allows users to quickly load files either manually or directly from the diamond logic builder vehicles folder using vin-based selection. as files are added or removed, the comparison runs auto
Engine 2026-01-26 · IK2600255 · Other
this document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. customer requested changes will be approved in accordance with the requirements specified in 40 cfr part 1037 to ensure continued compliance with green
Engine 2026-01-02 · IK2600047 · Service Bulletin/Repair Instructions
engine replacements for all international engines will need to follow this procedure.
Showing the 6 most recent of 174 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.