2012 Jayco White Hawk problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (1) · Tires (1) · Suspension (1)
Safety recalls (1)
Equipment 2017-11-21 · campaign 17V746000 · 49,563 vehicles
Defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the v
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Equipment 2020-03-13 · INC 20-007 · Service Bulletin/Repair Instructions
informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
What owners report
2017-07-30 · Vehicle Speed Control · 30 mi“entering express way a truck was turing the car was so close not letting truck turn which started to speed to go faster than truck…”
2016-10-07 · Suspension · 10,000 mi“purchased from an individual this whitehawk. noticed extreme tire wear on the trailer so did some research and found out some 2012 whitehawks had the wrong axles installed. jayco did not recall any of these white hawks. i had to pay for labor on a miss-assembly and will have to replace tires prematurely.…”
2016-10-07 · Service Brakes · 10,000 mi“had to change axles on white hawk and the guy doing the work noticed the brakes were missing a bushing on the actuator arm. he said in the 15 years he has never seen this before. i had to replace the entire brake assemblies due to the omission of this part. dexter would not reimburse me the cost of the brake assembly.…”
2014-06-23 · Tires · 2,000 mi“i had a tire blow-out while towing my travel trailer at highway speeds in july of 2013 with less than 2,000 miles on the trailer. i changed the tire and repaired the damage to my trailer not knowing the reason for the blow-out. i had monitored my tires for the next year or so, of which i probably put another 2,000 miles on the trailer) and found …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.