2014 Jayco White Hawk problems, complaints & recalls
Most-reported problem areas: Tires (1)
Safety recalls (4)
Equipment 2017-11-21 · campaign 17V746000 · 49,563 vehicles
Defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the v
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Tires 2014-07-31 · campaign 14V468000 · 163 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain model year 2014-2015 White Hawk Summit 27RBOK travel trailers manufactured November 12, 2013, through July 10, 2014. One of the tires may rub against the outrigger while making sharp turns.
Risk: A tire that rubs against the outrigger may result in premature wear of the tire or tire failure, increasing the risk of a crash.
Fix: Jayco will notify owners, and dealers will inspect the outrigger and position it correctly if necessary, free of charge. The recall began in September 2014. Owners may contact Jayco customer service at 1-800-283-8267.
Electrical System 2013-06-04 · campaign 13V241000 · 17 vehicles
Defect: Jayco is recalling certain model year 2014 White Hawk travel trailers manufactured May 17, 2013, through May 21, 2013. The A/C to D/C converter may not be properly grounded to the frame.
Risk: If the converter is not properly grounded to the frame, there may be an excessive buildup of heat and melting of the wiring, possibly resulting in a fire.
Fix: Jayco will notify owners and dealers will inspect the wiring for the converter. If needed, they will add the provided ground wire, free of charge. The recall began on June 21, 2013. Owners may contact Jayco at 1-800-283-8267.
Equipment 2013-04-30 · campaign 13V168000 · 2,491 vehicles
Defect: Jayco is recalling certain model year 2013-14 Eagle Premiere, Jay Feather Ultra Lite, Jay Flight, Jay Flight Swift, Octane, and White Hawk; model year 2013 Eagle, Eagle HT, Jay Flight Bungalow, Jay Flight Destination, Pinnacle, Redhawk and Seismic; and model year 2014 Precept recreational vehicles. In these vehicles, if the awning installation sequence is not completely followed, the awning motor may unknowingly become damaged.
Risk: If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Fix: Jayco will notify owners and dealers will inspect and replace the awning motor free of charge. The recall began on May 23, 2013. Owners may contact Jacyo at 1-800-283-8267 for more information.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Equipment 2020-03-13 · INC 20-007 · Service Bulletin/Repair Instructions
informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
What owners report
2017-09-06 · Tires · 2,000 mi“tl* the contact owns a 2014 jayco white hawk equipped with towmax str power king towmax (na) tires, size: st225/75r15. while driving 60 mph, the rear passenger side tire blew out. the contact stated that the tire tread completely separated from the tire and exposed the crossmember of the tire. the contact pulled the vehicle over to the right side o…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.