2012 Keystone Cougar High Country problems, complaints & recalls
Most-reported problem areas: Structure:body:bumpers (1)
Safety recalls (1)
Power Train:axle Assembly 2011-06-13 · campaign 11V322000 · 197 vehicles
Defect: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011-2012 COUGAR HIGH COUNTRY TRAVEL TRAILERS PRODUCED FROM NOVEMBER 3, 2010, THROUGH MAY 26, 2011, FOR HAVING 4400 POUND AXLES INSTALLED INSTEAD OF 5200 POUND AXLES. IF A VEHICLE IS LOADED TO THE MAXIMUM STATED GVWR OF 10,000 POUNDS, THE 4400 POUND AXLE WILL BE OVERLOADED.
Risk: OVERLOADING THE AXLE COULD LEAD TO AN INCREASE RISK OF AXLE FAILURE, PROPERTY DAMAGE AND/OR VEHICLE CRASH.
Fix: DEALERS WILL REPLACE THE AXLES WITH THE CORRECT ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 7, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
What owners report
2013-02-15 · Structure:body:bumpers · 1,500 mi“tl* the contact owns a 2012 keystone cougar high country fifth wheel trailer. the contact stated that the rear bumper was not sufficiently attached to the vehicle to carry the weight of a bike rack and any other equipment however, the bumper did fracture. the vehicle was taken to the dealer, who added support gussets to reinforce the bumper. the m…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.