2012 Lexus Is 250 problems, complaints & recalls
Most-reported problem areas: Air Bags (9) · Vehicle Speed Control (2) · Structure:body (2)
🧭 Reliability snapshot
Compared against other Lexus Is 250 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Air Bags:frontal:passenger Side:inflator Module 2019-10-17 · campaign 19V741000 · 928,220 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Air Bags:frontal:passenger Side:inflator Module 2019-01-09 · campaign 19V005000 · 1,299,448 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Air Bags:frontal:passenger Side:inflator Module 2017-01-09 · campaign 17V006000 · 577,875 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless inclu
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), G
Visibility/Wiper 2013-01-30 · campaign 13V030000 · 267,718 vehicles
Defect: Toyota is recalling certain model year 2006-2012 Lexus IS250 and IS350 vehicles manufactured August 23, 2005, through October 5, 2011; 2010-2012 Lexus IS250C and IS350C vehicles manufactured April 10, 2009, through October 6, 2011; and 2008-2011 Lexus IS-F vehicles manufactured December 14, 2007, through July 10, 2011. The nuts that fasten the wiper arms may be insufficiently torqued such that if the wiper arms are restricted by an external load, such as a buildup of heavy snow, one or both of
Risk: Inoperative wipers could reduce driver visibility and increase the risk of a vehicle crash.
Fix: Toyota will notify owners, and Lexus dealers will install new wiper arm nuts, free of charge. An interim letter was mailed to owners on April 4, 2013. Owners may contact Toyota at 1-800-331-4331.
Service bulletins (216)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-12-01 · KLG Technical In · Service Bulletin/Repair Instructions
ti: 19le05 expired december 1, 2022
Equipment:other:owners/Service/Other Manual 2022-12-01 · KLG Dealer Packa · Service Bulletin/Repair Instructions
dp: limited service campaign klg expired december 01, 2022
Equipment:other:owners/Service/Other Manual 2022-12-01 · 19LE05 Technical · Service Bulletin/Repair Instructions
ti: 19le05 expired december 1, 2022
Equipment:other:owners/Service/Other Manual 2022-12-01 · 19LE05 Dealer Pa · Service Bulletin/Repair Instructions
dp: customer support program 19le05 expired december 1, 2022.
Air Bags 2022-07-28 · Takata CSP Cover · Service Bulletin/Repair Instructions
csp: takata csp coverage job aid - published 7.28.2022
Air Bags 2022-07-28 · 22LE02 - Takata · Service Bulletin/Repair Instructions
csp: on july 30, 2018, a settlement of claims for economic loss related to takata airbag inflators was approved for full implementation. the settlement includes lexus?s agreement to provide a customer support program (?csp?) for 2002-2019 model year (my) vehicles originally equipped with certain tak
Showing the 6 most recent of 216 bulletins. Search all of them free at nhtsa.gov.
What owners report
2022-08-08 · Vehicle Speed Control:accelerator Pedal · 137,000 mi“the contact owns a 2012 lexus is250. the contact stated that while driving at various speeds, the brake inadvertently activated without the brake pedal being depressed. the vehicle also experienced unintended acceleration without the accelerator pedal being depressed. the cause of the failure was not determined. the contact indicated that the failu…”
2019-07-23 · Structure:body · 1 mi · 💥 crash“takatabrantakata recall my vehicle was rear ended at 34 to 50 miles an hour. the vehicle behind me impacted me so hard that it pushed me into the vehicle in front of me and in turn she hit the vehicle in front of her. there was damaged to the front and side panels of my car as well. the air bags failed to deploy. i sustained and suffered injuries.…”
2019-05-21 · Electrical System“door locks not working properly. both front door actuators need to be replaced which we were told is a very common problem with this model. this has been unsafe for our teenage driver having to crawl through back doors to unlock her vehicle especially at night.…”
2018-11-20 · Structure:body · 80,000 mi“dashboard coming apart clue seeping they dashboard sticky…”
2018-08-27 · Service Brakes · 70,000 mi · 💥 crash“unintended acceleration while inching into parking space at very slow rate of speed. engine raced unexpectedly and car jumped curb with all 4 tires, across a small median, and down another curb with 3 tires, striking a parked car, which stopped forward motion.…”
2018-06-30 · Electrical System · 15,000 mi“this is the third lexus i have had that the automatic door locks don't work. all 4 actuators are bad after i even had one replaced. i have had this happen i all three lexus' that i have owned. i have talked to lexus about this and the service people say that they see more than they should go. bad boy. lexus/toyota does not think it's a problem. th…”
2017-12-07 · Air Bags“tl* takata recall. the contact owns a 2012 lexus is 250. the contact received notification of nhtsa campaign number: 17v006000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. the contact called lexus san diego at (858) 268-8000 and was informe…”
2017-08-14 · Air Bags · 40,000 mi“takata recall- received a recall in march 2017 - still waiting for a fix (8/14/2017). unable to drive for fear of injuries.…”
2017-08-11 · Air Bags“tl* takata recall. the contact owns a 2012 lexus is 250. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called an unknown lexus dealer on grant…”
2017-08-01 · Air Bags“takata recall. i received notification five months ago about this recall.i contacted the dealer ship about one month ago they told me they didn't have the part yet. i called the dealership today and they told me they wont have the part for at least two more months. in the meantime i am concerned in using my car with this problem. sincerely [xxx] …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.