2013 Lexus Is 250 problems, complaints & recalls
Most-reported problem areas: Wheels (2) · Vehicle Speed Control (1) · Engine (1)
🧭 Reliability snapshot
Compared against other Lexus Is 250 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Air Bags:frontal:passenger Side:inflator Module 2019-01-09 · campaign 19V005000 · 1,299,448 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Air Bags:frontal:passenger Side:inflator Module 2018-01-09 · campaign 18V024000 · 628,018 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vib
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota:
Service bulletins (244)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-12-01 · KLG Technical In · Service Bulletin/Repair Instructions
ti: 19le05 expired december 1, 2022
Equipment:other:owners/Service/Other Manual 2022-12-01 · KLG Dealer Packa · Service Bulletin/Repair Instructions
dp: limited service campaign klg expired december 01, 2022
Equipment:other:owners/Service/Other Manual 2022-12-01 · 19LE05 Technical · Service Bulletin/Repair Instructions
ti: 19le05 expired december 1, 2022
Equipment:other:owners/Service/Other Manual 2022-12-01 · 19LE05 Dealer Pa · Service Bulletin/Repair Instructions
dp: customer support program 19le05 expired december 1, 2022.
Air Bags 2022-07-28 · Takata CSP Cover · Service Bulletin/Repair Instructions
csp: takata csp coverage job aid - published 7.28.2022
Air Bags 2022-07-28 · 22LE02 - Takata · Service Bulletin/Repair Instructions
csp: on july 30, 2018, a settlement of claims for economic loss related to takata airbag inflators was approved for full implementation. the settlement includes lexus?s agreement to provide a customer support program (?csp?) for 2002-2019 model year (my) vehicles originally equipped with certain tak
Showing the 6 most recent of 244 bulletins. Search all of them free at nhtsa.gov.
What owners report
2019-12-09 · Vehicle Speed Control · 50,000 mi · 💥 crash“tl* the contact's mother owns a 2013 lexus is 250. while the driver was attempting to park the vehicle, the gear shift lever was placed in park with the brake pedal depressed. suddenly, the vehicle accelerated independently, drove over a curb, struck a tree, and struck a parked vehicle. the air bags failed to deploy. a police report was filed. the …”
2019-06-18 · Wheels · 38,000 mi“when steering wheel is turned to the right while driving. a metal scraping noise occurs. this has been fixed several times but keeps occuring more often. this only happens when car is in motion. and i believe it has something to do with the placement of the brake shield. as if something is pressing on it.…”
2018-07-27 · Engine · 40,000 mi“the engine could stall in the middle of driving because of misfire. my lexus 250 only 40k mileage and always do proper maintenance to the engine every 3000 mile. i do research that lexus is 250 cause carbon build up because of the wrong design of the direct injection. here's the youtube link: https://www.youtube.com/watch?v=ytquqflawr8. i brought t…”
2018-02-15 · Air Bags“tl* takata recall. the contact owns a 2013 lexus is 250c. the contact received notification of nhtsa campaign number: 18v024000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called a local dealer (lexus of riverside,…”
2016-05-01 · Wheels · 1 mi“the problem that many is250 lexus owners are having with the front tires wearing out or tearing from the inside. i have found that the issue is the suspension where the front tire and a cotter pin meet every time you hit a bump or pot hole. this has caused great damage to both front tires to the extent where you can see the steel belt. lexus has go…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.